The present study investigated the attitudes and acceptance of automated shuttles in public transport among 340 individuals physically experiencing the automated shuttle ‘Emily’ from Easymile in a mixed traffic environment on the semi-public EUREF (Europäisches Energieforum) campus in Berlin. Automated vehicle acceptance was modelled as a function of the Unified Theory of Acceptance and Use of Technology (UTAUT) constructs performance expectancy, effort expectancy, social influence, and facilitating conditions, the Diffusion of Innovation Theory (DIT) constructs compatibility and trialability, as well as trust and automated shuttle sharing. The results show that after adding the DIT constructs, automated shuttle sharing, and trust to the model, the effect of performance expectancy on behavioural intention was no longer significant. Instead, compatibility with current travel was the strongest predictor of behavioural intention to use automated shuttles. It was further found that individuals who are willing to share rides in an automated shuttle with fellow travelers (i.e., automated shuttle sharing) and who trust automated shuttles (i.e., trust) are more likely to intend to use automated shuttles (i.e., behavioural intention). The highest mean rating was obtained for believing that automated shuttles are easy to use, while the lowest mean rating was obtained for feeling safe inside the automated shuttle without any type of supervision. The analysis revealed a preference for the supervision of the automated shuttle via an external control room to the supervision by a human steward onboard. We recommend future research to investigate the hypothesis that compatibility could serve as an even stronger predictor of the behavioural intention to use automated shuttles in public transport than performance expectancy.

本研究调查了柏林半公开的EUREF（EuropäischesEnergieforum）校园内混合交通环境中340名实际从Easymile乘坐'Emily'的自动穿梭巴士的个人的态度和接受程度。自动接受汽车的模型是根据接受和技术使用统一理论（UTAUT）构建的性能预期，预期工作量，社会影响和促进条件建模的，创新扩散理论（DIT）构建的兼容性和可试用性作为信任和自动穿梭共享。结果表明，在将DIT构造，自动穿梭共享和信任添加到模型后，预期绩效对行为意图的影响不再显着。反而，与当前旅行的兼容性是使用自动穿梭机的行为意图的最强预测指标。进一步发现，愿意与其他旅行者共享自动班车的乘车（即自动班车共享）并且信任自动班车（即信任）的个人更有可能打算使用自动班车（即行为意图） ）。获得最高的平均评分是因为相信自动穿梭车易于使用，而获得的最低的平均评分是为了让自动穿梭车内感到安全而没有任何类型的监督。分析表明，偏爱通过外部控制室对自动穿梭车进行监督，而不是由机上人员监督。