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How to Survive a Learning Management System (LMS) Implementation? A Stakeholder Analysis Approach
arXiv - CS - Computers and Society Pub Date : 2021-02-21 , DOI: arxiv-2102.10521
Ajayi Ekuase-Anwansedo, Susannah F. Craig, Jose Noguera

To survive a learning management system (LMS) implementation an understanding of the needs of the various stakeholders is necessary. The goal of every LMS implementation is to ensure the use of the system by instructors and students to enhance teaching and communication thereby enhancing learning outcomes of the students. If the teachers and students do not use the system, the system is useless. This research is motivated by the importance of identifying and understanding various stakeholders involved in the LMS implementation process in order to anticipate possible challenges and identify critical success factors essential for the effective implementation and adoption of a new LMS system. To this end, we define the term stakeholder. We conducted a stakeholder analysis to identify the key stakeholders in an LMS implementation process. We then analyze their goals and needs, and how they collaborate in the implementation process. The findings of this work will provide institutions of higher learning an overview of the implementation process and useful insights into the needs of the stakeholders, which will in turn ensure an increase in the level of success achieved when implementing a LMS.

中文翻译:

如何在学习管理系统(LMS)实施中生存?利益相关者分析方法

为了使学习管理系统(LMS)实施得以生存,必须了解各个利益相关者的需求。每个LMS实施的目标都是确保教师和学生使用该系统来增强教学和交流,从而提高学生的学习成果。如果老师和学生不使用该系统,则该系统无用。这项研究的动机是识别和理解LMS实施过程中涉及的各个利益相关者的重要性,以便预测可能的挑战并确定对于有效实施和采用新的LMS系统至关重要的关键成功因素。为此,我们定义了“利益相关者”一词。我们进行了利益相关者分析,以识别LMS实施过程中的关键利益相关者。然后,我们分析他们的目标和需求,以及他们在实施过程中的协作方式。这项工作的结果将为高等院校提供实施过程的概述以及对利益相关者需求的有用见解,从而反过来确保在实施LMS时取得的成功水平有所提高。
更新日期:2021-02-23
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