Purpose The purpose of this paper is to define quality criteria for museum work and try to identify indicators for assessing such quality, using the well-known quality indicators for libraries as basis of comparison. Design/methodology/approach In 2016, the first international standard for museum statistics was published (ISO 18461). At the same time, the museum community realized the need to proceed from statistics to quality assessment in order to prove the effectiveness and efficiency of museum performance and finally also the influence of museums on society. The paper analyses the existing literature on museum quality and museum evaluation and compares the findings to the established methods in the library sector. Findings Comparison of quality criteria and quality evaluation in museums and libraries shows not only many similarities in what is regarded as quality, but also considerable differences in the options for assessment. Research limitations/implications The paper shows a tentative selection of potential quality indicators and quality assessment methods for museums. Further work and practical expertise will be needed for developing and testing a reliable set of methods. The new ISO project 21246 key indicators for museums will further this development. Practical implications There is an evident similarity in the mission and goals of cultural institutions such as archives, libraries and museums. Methods already in use in libraries for assessing performance quality and library impact can therefore also be useful in the museum sector. But the immense variety of museums requires an adaptation of existing methods and a number of new indicators especially devised for museum tasks. Originality/value The paper describes possible solutions for evaluating the quality of museums. As quality criteria are similar in museums and libraries, new quality indicators for museums may in turn become useful in the library sector.

中文翻译：

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博物馆和图书馆的质量：指标比较

目的本文的目的是使用著名的图书馆质量指标作为比较的基础，定义博物馆作品的质量标准，并尝试确定评估此类质量的指标。设计/方法/方法2016年，发布了博物馆统计的第一个国际标准（ISO 18461）。同时，博物馆界意识到有必要从统计到质量评估，以证明博物馆表演的有效性和效率，并最终证明博物馆对社会的影响。本文分析了有关博物馆质量和博物馆评估的现有文献，并将研究结果与图书馆界已建立的方法进行了比较。调查结果比较博物馆和图书馆中的质量标准和质量评估，不仅发现了质量上的许多相似之处，而且评估方法上也存在着很大差异。研究局限性/意义本文介绍了博物馆潜在质量指标和质量评估方法的初步选择。开发和测试一套可靠的方法将需要进一步的工作和实践专业知识。新的ISO项目21246博物馆关键指标将进一步推动这一发展。实际意义诸如档案馆，图书馆和博物馆之类的文化机构的任务和目标存在明显的相似之处。因此，已经在图书馆中使用的评估表演质量和图书馆影响的方法在博物馆界也可能有用。但是，博物馆的种类繁多，需要对现有方法进行调整，并需要专门针对博物馆任务设计的许多新指标。原创性/价值本文介绍了评估博物馆质量的可能解决方案。由于博物馆和图书馆的质量标准相似，因此博物馆的新质量指标可能反过来在图书馆领域变得有用。