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Ethnographic sensitivity and current recordkeeping
Records Management Journal Pub Date : 2018-07-16 , DOI: 10.1108/rmj-08-2017-0021
Gillian Oliver , Fiorella Foscarini , Craigie Sinclair , Catherine Nicholls , Lydia Loriente

The purpose of this paper is to report on the application of information culture analysis techniques in the workplace. The paper suggests that records managers should use ethnographic sensitivity, if they want to have a constructive dialogue with records creators and users, and effect positive change in their organisations.,Two pilot studies were conducted in university settings for the purpose of testing an information culture assessment toolkit. The university records managers who carried out the investigation approached the fieldwork ethnographically, in the sense that they were interested in the perspectives of their end users, and tried to understand their information cultures, rather than imposing their recordkeeping concepts and procedures.,Information culture analysis was of practical utility in large complex organisations, providing an insight into behaviours, motivations, and most importantly promoted reflection and dialogue among organisational actors.,The paper raises awareness of the diversity of professional skills and knowledge required by records practitioners. It emphasises that to remain relevant to their organisations, records managers have to be receptive and sensitive to cultural influences.

中文翻译:

民族志敏感性和当前记录保存

本文的目的是报告信息文化分析技术在工作场所中的应用。该文件建议,如果记录管理者想与记录创建者和用户进行建设性对话,并在组织中产生积极变化,则应使用人种志敏感性。在大学环境下进行了两项试点研究,目的是检验信息文化评估工具包。进行调查的大学记录管理人员从人种学的角度研究了实地调查工作,因为他们对最终用户的观点感兴趣,并试图了解他们的信息文化,而不是强加他们的记录保存概念和程序。,信息文化分析在大型复杂组织中具有实用性,提供有关行为,动机的见解,最重要的是促进组织参与者之间的反思和对话。本文提高了对唱片从业人员所需专业技能和知识多样性的认识。它强调指出,要与组织保持联系,唱片经理必须容易接受并且对文化影响敏感。
更新日期:2018-07-16
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