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Insights From the Virtual Team Science: Rapid Deployment During COVID-19
Human Factors: The Journal of the Human Factors and Ergonomics Society ( IF 3.3 ) Pub Date : 2021-02-21 , DOI: 10.1177/0018720821991678
Molly Kilcullen 1 , Jennifer Feitosa 2 , Eduardo Salas 1
Affiliation  

Objective

To provide insights for organizations that must rapidly deploy teams to remote work.

Background

Modern situations, such as the COVID-19 pandemic, are rapidly accelerating the need for organizations to move employee teams to virtual environments, sometimes with little to no opportunities to prepare for the transition. It is likely that organizations will continually have to adapt to evolving conditions in the future.

Method

This review synthesizes the literature from several sources on best practices, lessons learned, and strategies for virtual teams. Information from each article deemed relevant was then extracted and de-identified. Over 64 best practices were independently and blindly coded for relevancy for the swift deployment of virtual teams.

Results

As a result of this review, tips for virtual teams undergoing rapid transition to remote work were developed. These tips are organized at the organization, team, and individual levels. They are further categorized under six overarching themes: norm setting, performance monitoring, leadership, supportive mechanisms, communication, and flexibility.

Conclusion

There is a significant deficit in the literature for best practices for virtual teams for the purposes of rapid deployment, leaving it to organizations to subjectively determine what advice to adhere to. This manuscript synthesizes relevant practices and provides insights into effective virtual team rapid deployment.



中文翻译:

来自虚拟团队科学的见解:COVID-19 期间的快速部署

客观的

为必须快速部署团队进行远程工作的组织提供见解。

背景

现代情况,例如 COVID-19 大流行,正在迅速加快组织将员工团队转移到虚拟环境的需求,有时几乎没有机会为过渡做准备。很可能组织将不得不不断适应未来不断变化的条件。

方法

这篇评论综合了来自多个来源的关于虚拟团队的最佳实践、经验教训和策略的文献。然后从每篇被认为相关的文章中提取信息并取消识别。超过 64 个最佳实践被独立和盲目编码,以与虚拟团队的快速部署相关。

结果

作为这次审查的结果,开发了虚拟团队快速过渡到远程工作的技巧。这些技巧按组织、团队和个人级别组织。它们进一步分为六个总体主题:规范设定、绩效监控、领导力、支持机制、沟通和灵活性。

结论

以快速部署为目的的虚拟团队最佳实践文献中存在重大缺陷,这让组织可以主观地确定要遵循哪些建议。本手稿综合了相关实践,并提供了对有效虚拟团队快速部署的见解。

更新日期:2021-02-22
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