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Boomers Like to Confront, Generation Y Is Okay with Withdrawal, But They All Love to Negotiate in India
Conflict Resolution Quarterly Pub Date : 2016-03-22 , DOI: 10.1002/crq.21163
Priya Gupta 1 , Sonali Bhattacharya 1 , Netra Neelam 1 , Monika Kunte 1
Affiliation  

This article compares the conflict resolution styles of the three generations in the Indian workforce today — baby boomers, generation X, and generation Y — based on a research sample size of 503 respondents. The questionnaire developed by Pareek and Purohit (2010) classifies conflict resolution styles into five categories: three approach-based styles (confrontation, compromise, and negotiation) and two avoidance-based styles (withdrawal and resignation). The study found that Indian workers by and large prefer approach-based styles, with negotiation being the most preferred style across generations and gender. Baby boomers were found to have a significantly higher preference for confrontation than those in generation Y. Generation Y is significantly more likely than baby boomers to choose withdrawal as their conflict resolution style. In addition, male baby boomers are more likely than female boomers to use resignation as a conflict resolution style. The article discusses possible reasons for these findings in the Indian cultural context and suggests future research.

中文翻译:

婴儿潮一代喜欢对抗,Y 一代可以退缩,但他们都喜欢在印度谈判

本文基于 503 名受访者的研究样本量,比较了当今印度劳动力中三代人(婴儿潮一代、X 代和 Y 代)的冲突解决方式。Pareek 和 Purohit (2010) 开发的问卷将冲突解决方式分为五类:三种基于方法的方式(对抗、妥协和谈判)和两种基于回避的方式(退出和辞职)。研究发现,印度工人大体上更喜欢以方法为基础的风格,谈判是跨代和性别最喜欢的风格。婴儿潮一代被发现比 Y 一代更倾向于对抗。 Y 一代比婴儿潮一代更可能选择退缩作为他们解决冲突的方式。此外,男性婴儿潮一代比女性婴儿潮一代更有可能将辞职作为解决冲突的方式。本文讨论了这些发现在印度文化背景下的可能原因,并建议了未来的研究。
更新日期:2016-03-22
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