In this study we investigated mediators' thinking in twenty real-life civil case mediations. We found evidence that their thinking unfolds along two planes: one intuitive (system 1) and the other rational (system 2). On the former, mediators frame the mediation as a distributive process, instinctively evaluate the situation as well as the parties, and engage in habitual interventions. On the rational plane, the mediators develop goals, rationally evaluate the situation, mentally map what is going on, and choose among a variety of rational steps, such as pressing, delaying the mediation, and extracting offers, in order to accomplish their goals.

中文翻译：

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民事案件调解员思维

在这项研究中，我们调查了调解员在二十个现实民事案件调解中的想法。我们发现有证据表明他们的思维在两个层面展开：一个是直觉的（系统 1），另一个是理性的（系统 2）。对于前者，调解员将调解视为一个分配过程，本能地评估情况和当事人，并进行习惯性干预。在理性层面上，调解人制定目标，理性评估形势，心理映射正在发生的事情，并在各种理性步骤中进行选择，如压制、延迟调解和提取提议，以实现他们的目标。