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A Rapid Improvement Process through “Quick-Win” Lean Tools: A Case Study
Systems ( IF 2.895 ) Pub Date : 2020-12-14 , DOI: 10.3390/systems8040055
Jorge Rodrigues , José Carlos Sá , Francisco J. G. Silva , Luís Pinto Ferreira , Genett Jimenez , Gilberto Santos

The main purpose of this paper was to introduce procedural changes based on a type of human resources management tool using Lean Leadership (LL). We sought to determine which Lean Tools (LTs) are able to promote a rapid impact on a company; namely, we aimed to determine which LTs are able to facilitate fast and positive results for companies after their implementation, thus allowing for quick wins. This study was conducted at a medium-sized Portuguese company in the metalworking sector. Results were assessed from two surveys (involving 17 people) regarding perceptions of employee awareness in the machining area for Quality, Maintenance/Equipment, Process/Products, Leadership/Management by Objectives, and Trust and Training. The surveys were conducted at the beginning of the study and at the end of a quarterly period. LTs were used over a period of three months, thus enabling changes to the company’s manufacturing processes which could lead to improved organization, orientation, consistency and viability. Three months were considered an adequate time period to measure whether the tools were effective in the production of quick wins or not. LL allowed for greater awareness of the importance of LTs, the most important feature of which is the aggregation of all of the employees’ energies, which culminates in better operational efficiency and an increase in the employees’ overall positive perceptions of their company’s principles and mindset. The introduction of LL, as well as the implementation of 10 LTs, which are considered to be Quick-Win Tools, enabled employees to improve their perceptions of their company by 6.1%. Lean tools can be implemented quickly and are easily understood by their intended users. These benefits provide additional motivation for their use and for the achievement of highly satisfactory operating results across production areas. This study aims to identify which lean tools allow companies to obtain benefits/gains quickly. This outcome is the main contribution of this study to the scientific community and to companies. A Quick Win means a rapid improvement in a short period of time. As such, lean tools that provide Quick Wins also contribute to economic development. Due to the restricted time period imposed by the main purpose of this study, statistical analysis of the results was unfeasible.

中文翻译:

通过“快速取胜”精益工具进行快速改进的过程:一个案例研究

本文的主要目的是介绍使用精益领导力(LL)的基于一种人力资源管理工具的程序更改。我们试图确定哪些精益工具(LTs)能够促进对公司的快速影响;也就是说,我们的目标是确定哪些LT在实施后能够为公司带来快速积极的结果,从而获得快速的成功。这项研究是在一家金属加工行业的葡萄牙中型公司中进行的。通过两次调查(涉及17人)评估了结果,这些调查涉及员工对加工领域的质量,维护/设备,过程/产品,目标领导力/管理以及信任和培训的认知程度。在研究开始时和每季度结束时进行调查。LT的使用期为三个月,因此可以改变公司的制造流程,从而可以改善组织,定位,一致性和生存能力。三个月被认为是一个足够的时间来衡量这些工具在快速成败方面是否有效。LL使人们对LT的重要性有了更深刻的认识,其中最重要的特征是凝聚了所有员工的精力,最终提高了运营效率,并提高了员工对其公司的原则和思维方式的总体积极看法。LL的引入以及10种被认为是Quick-Win Tools的LT的实施,使员工对公司的认知度提高了6.1%。精益工具可以快速实施,并且易于被目标用户理解。这些好处为其使用以及在整个生产区域实现高度令人满意的运行结果提供了额外的动力。本研究旨在确定哪些精益工具可让公司快速获得收益。这一结果是这项研究对科学界和公司的主要贡献。快速获胜意味着在短时间内快速改进。因此,提供快速成功的精益工具也有助于经济发展。由于本研究的主要目的所施加的时间有限,因此无法对结果进行统计分析。这些好处为其使用以及在整个生产区域实现高度令人满意的运行结果提供了额外的动力。本研究旨在确定哪些精益工具可让公司快速获得收益。这一结果是这项研究对科学界和公司的主要贡献。快速获胜意味着在短时间内快速改进。因此,提供快速成功的精益工具也有助于经济发展。由于本研究的主要目的所施加的时间有限,因此无法对结果进行统计分析。这些好处为其使用以及在整个生产区域实现高度令人满意的运行结果提供了额外的动力。本研究旨在确定哪些精益工具可让公司快速获得收益。这一结果是这项研究对科学界和公司的主要贡献。快速获胜意味着在短时间内快速改进。因此,提供快速成功的精益工具也有助于经济发展。由于本研究的主要目的所施加的时间有限,因此无法对结果进行统计分析。快速获胜意味着在短时间内快速改进。因此,提供快速成功的精益工具也有助于经济发展。由于本研究的主要目的所施加的时间有限,因此无法对结果进行统计分析。快速获胜意味着在短时间内快速改进。因此,提供快速成功的精益工具也有助于经济发展。由于本研究的主要目的所施加的时间有限,因此无法对结果进行统计分析。
更新日期:2021-02-20
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