Performance support systems are mechanisms enabling users) productivity while reducing training expenses as support is being delivered in real time, often eliminating the need for costly pre-performance training. Mobile technologies have created new opportunities for improved performance support systems, especially for tasks performed outside the offi ce. This article describes the fi rst mobile learning and performance support initiative taken by the Israeli Air Force. The project included the development and eff ectiveness pilot study of a learning and performance support application delivered via tablet to helicopter engine technicians. The application provided support videos and illustrations of maintenance routines, thereby enabling learning and practicing at the same time. Pilot study results show high performance levels of application users compared to those applying traditional methods. Results also show that self-effi cacy levels were not aff ected by the successful performance achieved when using the mobile performance support application. Plans to expand mobile support use are also described.

中文翻译：

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将基于平板电脑的性能支持应用程序应用于以色列空军的技术人员培训：案例研究

绩效支持系统是一种机制，可以提高用户的生产力，同时减少培训费用，因为支持是实时提供的，通常无需进行昂贵的绩效前培训。移动技术为改进绩效支持系统创造了新的机会，特别是对于在办公室外执行的任务。本文介绍了以色列空军采取的第一个移动学习和绩效支持计划。该项目包括通过平板电脑向直升机发动机技术人员提供学习和性能支持应用程序的开发和有效性试点研究。该应用程序提供了维护程序的支持视频和插图，从而可以同时学习和练习。试点研究结果表明，与应用传统方法的用户相比，应用用户的性能水平更高。结果还表明，使用移动绩效支持应用程序时取得的成功绩效不会影响自我效能水平。还描述了扩大移动支持使用的计划。