当前位置: X-MOL 学术Adm. Sci. Q. › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Sustaining Meaningful Work in a Crisis: Adopting and Conveying a Situational Purpose
Administrative Science Quarterly ( IF 10.4 ) Pub Date : 2021-02-19 , DOI: 10.1177/0001839221994049
Winnie Yun Jiang 1
Affiliation  

This two-year inductive study of a refugee-resettlement agency examines how employees navigated a workload surge caused by a refugee crisis and sustained the perceived meaningfulness of their work during and after the surge. Employees shifted their conceptualization of meaningfulness from quality to quantity during the surge; post-surge, they again redefined meaningfulness, to encompass both quality and quantity. During these transitions, employees changed how they worked to resettle refugees via three subprocesses: negotiating emotional tension (“how I feel”), adopting a situational purpose (“what my work is for in this situation”), and adjusting their work practices (“what to do to achieve the situational purpose”). Though some refugees who arrived during the surge reported worse outcomes, those who had been told the rationale for employees’ quantity approach to work reported well-being and employment outcomes similar to those of refugees who had arrived during non-surge conditions. I offer a process model that elucidates how aid workers adapt their enactment of meaningful work in crisis conditions, highlighting finding a situational purpose—the provisional “why” or “for what” of their work in light of a new situation—while navigating a changing work environment.



中文翻译:

在危机中维持有意义的工作:采用和传达情境目标

这项为期两年的对难民安置机构的归纳研究研究了员工如何应对由难民危机引起的工作量激增,以及在激增期间和之后如何维持其工作的感知意义。在激增期间,员工将意义的概念从质量转移到了数量。浪潮过后,它们再次重新定义了意义,以涵盖质量和数量。在这些过渡期间,员工通过以下三个子过程改变了他们如何重新安置难民:谈判情绪紧张(“我的感觉”),采取情境目的(“在这种情况下我的工作是什么”)以及调整工作习惯( “为实现情景目的该做什么”。尽管在激增期间到达的一些难民报告的结果较差,那些被告知雇员采用数量方法工作的理由的人,其福利和就业成果与在非紧急情况下抵达的难民相似。我提供了一个过程模型,该模型阐明了救助人员如何在危机条件下适应有意义的工作,强调在适应变化的情况下如何找到情境目标(根据新情况临时考虑工作的“为什么”或“目的”)。工作环境。

更新日期:2021-02-19
down
wechat
bug