The COVID-19 pandemic affects all of society and hinders day-to-day activities from a straightforward perspective. The pandemic has an influential impact on almost everything and the characteristics of the pandemic remain unclear. This ultimately leads to ineffective strategic planning to manage the pandemic. This study aims to elucidate the typical pandemic characteristics in line with various temporal phases and its associated measures that proved effective in controlling the pandemic. Besides, an insight into diverse country’s approaches towards pandemic and their consequences is provided in brief. Understanding the role of technologies in supporting humanity gives new perspectives to effectively manage the pandemic. Such role of technologies is expressed from the viewpoint of seamless connectivity, rapid communication, mobility, technological influence in healthcare, digitalization influence, surveillance and security, Artificial Intelligence (AI), and Internet of Things (IoT). Furthermore, some insightful scenarios are framed where the full-fledged implementation of technologies is assumed, and the reflected pandemic impacts in such scenarios are analyzed. The framed scenarios revolve around the digitalized energy sector, an enhanced supply chain system with effective customer-retailer relationships to support the city during the pandemic scenario, and an advanced tracking system for containing virus spread. The study is further extended to frame revitalization strategies to highlight the expertise where significant attention needs to be provided in the post-pandemic period as well as to nurture sustainable development. Finally, the current pandemic scenario is analyzed in terms of occurred changes and is mapped into SWOT factors. Using Fuzzy Technique for Order of Preference by Similarity to Ideal Solution based Multi-Criteria Decision Analysis, these SWOT factors are analyzed to determine where prioritized efforts are needed to focus so as to traverse towards sustainable cities. The results indicate that the enhanced crisis management ability and situational need to restructure the economic model emerges to be the most-significant SWOT factor that can ultimately support humanity for making the cities sustainable.

从直截了当的角度来看，COVID-19 大流行影响了整个社会并阻碍了日常活动。大流行对几乎所有事物都有影响，大流行的特征尚不清楚。这最终导致管理大流行病的战略规划无效。本研究旨在阐明不同时间阶段的典型大流行特征及其在控制大流行方面被证明有效的相关措施。此外，还简要介绍了不同国家应对大流行的方法及其后果。了解技术在支持人类方面的作用为有效管理这一流行病提供了新的视角。技术的这种作用是从无缝连接、快速通信、移动性、医疗保健、数字化影响、监控和安全、人工智能 (AI) 和物联网 (IoT) 方面的技术影响。此外，还构建了一些富有洞察力的场景，假设技术的全面实施，并分析了此类场景中反映的大流行影响。框架情景围绕数字化能源部门、具有有效客户-零售商关系的增强型供应链系统在大流行情景期间为城市提供支持，以及用于控制病毒传播的高级跟踪系统。该研究进一步扩展到制定振兴战略，以突出在大流行后时期需要给予极大关注的专业知识，并促进可持续发展。最后，当前的大流行情景根据发生的变化进行分析，并映射到 SWOT 因素中。通过与基于多标准决策分析的理想解决方案的相似性，使用模糊技术进行优先顺序分析，分析这些 SWOT 因素以确定需要重点关注的重点，以便走向可持续城市。结果表明，增强的危机管理能力和重组经济模式的情境需要成为最重要的 SWOT 因素，最终可以支持人类使城市可持续发展。对这些 SWOT 因素进行分析，以确定需要重点关注哪些方面，以便实现可持续城市。结果表明，增强的危机管理能力和重组经济模式的情境需要成为最重要的 SWOT 因素，最终可以支持人类使城市可持续发展。对这些 SWOT 因素进行分析，以确定需要重点关注哪些方面，以便实现可持续城市。结果表明，增强的危机管理能力和重组经济模式的情境需要成为最重要的 SWOT 因素，最终可以支持人类使城市可持续发展。