Abstract

In the context of sustainable supply chain management (SSCM), business processes that enable process integration have been explored in a limited way. This paper offers empirical data in response to this gap by evidencing business processes that create sustainability value in the context of the supply chain—and, the role of a phased approach as an enabler. The data are derived from a case study (of 52 organisations) based on a sustainable cocoa supply chain network and the key business processes across that network. Eight business processes were identified as critical to SSCM—strategic planning, design, governance, integration, collaboration, pre-competitive collaboration, stakeholder management, and performance monitoring and evaluation. We demonstrate how business processes become bespoke sustainability processes in relation to SCM through a phased approach of alignment, implementation and maintenance.

摘要

在可持续供应链管理 (SSCM) 的背景下，以有限的方式探索了支持流程集成的业务流程。本文通过证明在供应链背景下创造可持续性价值的业务流程以及分阶段方法作为推动因素的作用，提供了应对这一差距的经验数据。这些数据来自（52 个组织的）案例研究，该案例研究基于可持续的可可供应链网络和该网络中的关键业务流程。八个业务流程被确定为对 SSCM 至关重要——战略规划、设计、治理、集成、协作、竞争前协作、利益相关者管理以及绩效监控和评估。