IT platforms such as integrated workplace management system (IWMS) gain higher importance in real estate management, but there is a lack of knowledge on what IWMS is and what the drivers are for its implementation in real estate organisations. The paper aims to provide knowledge on this.,The research combines theories of real estate management, IT implementations and change management, with a qualitative case study of IWMS implementation in a public real estate organisation in Denmark. The research data consist of customer surveys, document studies, semi-structured interviews and in-depth analysis of IWMS features.,The paper identifies several drivers for IWMS implementation, such as data standardisation, validation and easier data exchange, business process optimisation, decrease in IT costs and improved customer service. Furthermore, the case study reveals that the IWMS implementation is not considered as a definite IT project but as an organisational change project impacting the entire organisation.,There has so far not been any public real estate organisations in Denmark using IWMS, and the knowledge about IWMS in public real estate sector is therefore limited. To date, no one has analysed what the drivers are for IWMS implementation in real estate organisations. This research paper brings new knowledge on IWMS and presents drivers for IWMS implementation, observed from an implementation process in a public real estate organisation.

中文翻译：

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房地产管理中IWMS实施的驱动力

诸如集成工作场所管理系统（IWMS）之类的IT平台在房地产管理中的地位越来越重要，但是对于IWMS是什么以及在房地产组织中实施IWMS的驱动力缺乏知识。本文旨在提供有关此方面的知识。该研究结合了房地产管理，IT实施和变更管理的理论，并结合了丹麦一家公共房地产组织中IWMS实施的定性案例研究。研究数据包括客户调查，文档研究，半结构化访谈和对IWMS功能的深入分析。本文确定了IWMS实施的几个驱动因素，例如数据标准化，验证和更轻松的数据交换，业务流程优化，减少降低IT成本并改善客户服务。此外，该案例研究表明，IWMS实施不是一个确定的IT项目，而是一个影响整个组织的组织变更项目。迄今为止，丹麦尚无任何公共房地产组织使用IWMS，并且在IWMS方面的知识因此，公共房地产部门受到限制。迄今为止，还没有人分析房地产组织中实施IWMS的驱动因素。该研究论文带来了有关IWMS的新知识，并提出了从公共房地产组织的实施过程中观察到的IWMS实施的驱动力。因此，有关公共房地产领域IWMS的知识有限。迄今为止，还没有人分析房地产组织中实施IWMS的驱动因素。该研究论文带来了有关IWMS的新知识，并提出了从公共房地产组织的实施过程中观察到的IWMS实施的驱动力。因此，有关公共房地产领域IWMS的知识有限。迄今为止，还没有人分析房地产组织中实施IWMS的驱动因素。该研究论文带来了有关IWMS的新知识，并提出了从公共房地产组织的实施过程中观察到的IWMS实施的驱动力。