ABSTRACT

Digitalisation does not only transform material constructions of workplaces and work but also social constructions for employees’ interaction and learning at work. In this paper, we explore emerging challenges related to the digitalisation of workplaces aiming for an understanding of the changing prerequisites for working and competence. Our findings from a small qualitative exploratory study illustrate the complexity of the development of workplaces, characterised by strong but diffuse relationships between people, technology, and work practices. We argue that in the development of digital workplaces, a sole focus on information systems as new technology, along with training and education of their functionality is insufficient. First, the demand for new competencies in the workplace calls for understanding learning practices in everyday digital work. Second, leading the transition towards a digital workplace requires learning new leadership practices. Thus, an understanding of work rather than systems ought to be central in the future digitalisation of work, in which the systems are one part of development, not the development.

摘要

数字化不仅改变了工作场所和工作的物质结构，还改变了员工在工作中互动和学习的社会结构。在本文中，我们探讨了与工作场所数字化相关的新兴挑战，旨在了解不断变化的工作和能力先决条件。我们从一项小型定性探索性研究中得出的结果说明了工作场所发展的复杂性，其特点是人、技术和工作实践之间存在牢固但分散的关系。我们认为，在数字化工作场所的发展中，仅仅关注作为新技术的信息系统，以及对其功能的培训和教育是不够的。第一的，工作场所对新能力的需求要求了解日常数字工作中的学习实践。其次，引领向数字化工作场所的转变需要学习新的领导力实践。因此，对工作而不是系统的理解应该是未来工作数字化的核心，其中系统是开发的一部分，而不是开发的一部分。