ABSTRACT

Supplier selection criteria normally reflect elements of the supplier’s value proposition or the supplier firm itself. These elements ultimately represent a supplier firm’s promise to the buyer firm. While a plethora of decision-making models exist, none focus on the most important question of all: ‘can I trust you?’. This paper begins with a structured literature review to develop an encompassing taxonomy of supplier selection criteria. The structured literature review supports the claim that supplier trustworthiness is only an implicit consideration in supplier selection criteria. Therefore, the study develops a new conceptual framework to capture supplier trustworthiness as a selection criterion.

摘要

供应商选择标准通常反映供应商价值主张或供应商公司本身的要素。这些要素最终代表了供应商公司对买方公司的承诺。尽管存在大量决策模型，但没有一个模型关注最重要的问题：“我可以信任你吗？”。本文从结构化的文献综述开始，以制定供应商选择标准的综合分类法。结构化文献综述支持供应商可信度只是供应商选择标准中隐含考虑的主张。因此，该研究开发了一个新的概念框架，以将供应商的可信度作为选择标准。