Abstract This paper analyzes the role of public and private employment-service agencies in contracting-out for employment case management under principal-agency relation to understand young third-country immigrants’ transition to work in Czechia, Poland, and Hungary. Existing research pointed to contracting-out as a major trend in public-service reforms when the government (principal) hires private employment agencies (agents) to perform service delivery, but overall the control of standards and the accountability to the public remains with the authority. Although the principal-agency relation shows human beings as rational and opportunist in corporate governance, there is still little research in CEE countries explaining the role of public and private employment agencies under principal-agency relation in contracting-out for case management to understand young third-country immigrants’ transition to work. Based on a qualitative cross-national case-oriented research approach with fewer-country comparison, documents and scholastic texts are collected and analyzed by means of a document and content analysis technique to fill in this gap. The findings show that open information, regulation, and monitoring administrative devices are a major perceived influence in principal-agency relational governance with a lack of cooperation that may impair the quality and service when looking at issues such as employment-related transition of young third-country immigrants and socio-economically disadvantaged groups in a contracting-out setting. The study demonstrated certain decentralized new public administration governance similarities but dissimilarities from the country’s institutional context. The outcome points to regulatory administrative devices to target agencies’ behavior and young vulnerable people’s need for paid work. This is relevant to performance monitoring in contemporary fluid society targeting benefits and scarce resources that may not only constrain ethnic minorities’ upward mobility, but the economy and the social cohesion process.

中文翻译：

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委托代理关系和雇佣案例管理外包，以使第三国国民过渡到工作

摘要本文分析了公私合营服务机构在委托代理关系下的外包案例管理中的作用，以了解年轻的第三国移民在捷克，波兰和匈牙利的工作过渡。现有研究指出，当政府（主要）雇用私人职业介绍所（代理人）提供服务时，外包是公共服务改革的主要趋势，但总体而言，对标准的控制和对公众的问责制仍由当局授权。尽管委托代理关系表明人在公司治理中是理性的和机会主义的，在中东欧国家中，很少有研究说明委托代理关系下公共和私人职业介绍所在案件管理外包中的作用，以了解年轻的第三国移民向工作的过渡。基于与较少国家进行比较的定性跨国案例研究，采用文档和内容分析技术来收集和分析文档和学术文本，以填补这一空白。调查结果表明，公开的信息，法规，监督管理手段是主要机构关系治理中的主要影响因素，缺乏合作，在研究诸如与第三国年轻移民和社会经济弱势群体的就业相关的过渡等问题时可能会损害质量和服务。外包设置。这项研究表明，某些分散的新公共行政管理相似之处，但与该国的制度背景相异。结果指向针对机构行为和弱势青年对有偿工作需求的监管行政手段。这与当代流动社会的绩效监控有关，其目标是收益和稀缺资源，不仅可能限制少数民族的向上流动性，