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Interlinguistic insecurity in the workplace, an issue for higher education
Language Learning in Higher Education Pub Date : 2018-09-25 , DOI: 10.1515/cercles-2018-0021
Nicole Lancereau-Forster , Josiane Martinez

Abstract Due to globalization and the spread in the use of foreign languages in the workplace, language needs have been regularly and increasingly researched, whether from linguistic, psychological or socio-economic perspectives. The use of these languages, far from being neutral, gives rise to a whole set of attitudes, feelings, behaviours and representations from the speakers of these languages. It may also induce for employees situations of stress, work-related suffering and compromised promotion. This article deals with the interlinguistic insecurity of French employees using English as a foreign working language in oral communication. A quantitative research enquiry involving 642 French employees from various fields of activity was carried out. It explored attitudes, feelings (for example foreign language anxiety or feelings of inferiority), behaviours (such as withdrawal) and representations (like awareness of shortcomings and desire for improvement) linked to interlinguistic insecurity in the workplace. The above attitudes and feelings were analysed in the light of three variables: gender, age and education level. The effects of these variables and their relevance were investigated. The results showed that education level was the prevalent variable and that interlinguistic insecurity is a real issue for higher and continuous education. Possible approaches to alleviate insecurity in the workplace were then considered on linguistic and cultural grounds.

中文翻译:

工作场所的语言间不安全,是高等教育的一个问题

摘要由于全球化和在工作场所使用外语的普及,无论是从语言,心理还是社会经济的角度,对语言需求的需求都得到了定期的研究和越来越多的研究。这些语言的使用远非中立,而是引起了使用这些语言的人的一整套态度,感觉,行为和表述。它还可能导致员工感到压力,与工作有关的苦难和晋升受到损害。本文讨论了法国员工在口语交流中使用英语作为外语工作语言的语言安全性问题。进行了一项定量研究,涉及来自各个领域的642名法国雇员。它探讨了态度,感受(例如外语焦虑或自卑感),与工作场所的语言间不安全感相关的行为(例如退缩)和表象(例如对缺点的认识和对改进的渴望)。根据性别,年龄和文化程度三个变量分析了上述态度和感受。研究了这些变量的影响及其相关性。结果表明,教育水平是普遍存在的变量,语言间的不安全感是高等教育持续进修的真正问题。然后从语言和文化角度考虑了减轻工作场所不安全感的可能方法。根据性别,年龄和文化程度三个变量分析了上述态度和感受。研究了这些变量的影响及其相关性。结果表明,教育水平是普遍存在的变量,语言间的不安全感是高等教育持续进修的真正问题。然后从语言和文化角度考虑了减轻工作场所不安全感的可能方法。根据性别,年龄和文化程度三个变量分析了上述态度和感受。研究了这些变量的影响及其相关性。结果表明,教育水平是普遍存在的变量,语言间的不安全感是高等教育持续进修的真正问题。然后从语言和文化角度考虑了减轻工作场所不安全感的可能方法。
更新日期:2018-09-25
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