This paper aims to identify and discuss the concept of servant leadership, find some dimensions and understand how staffs in organizations make sense of this style of leadership.,Multiple exploratory case studies in six Portuguese organizations/firms were performed. As data-collecting instruments, several interviews, direct observations made on-site and documentary analysis were used.,From thematic analysis, the authors found nine dimensions associated with servant leadership in the organizations/firms studied: empowering, helping subordinates grow and succeed, putting subordinates first, ethical behaviour, altruistic calling, wisdom or vision, organizational stewardship, family atmosphere and identification with the leader.,Based on these dimensions identified, the authors constructed an analytical framework for servant leadership. This study contributes to theoretical development by integrating the servant leadership literature and organizational behaviour literature and should help servant leadership gain legitimacy as an important and relevant leadership theory.,This study is innovative because contributes to knowledge about organizations that follow a servant style of leadership, and in so doing form consistent dimensions that can represent benchmarking for other organizational structures.

中文翻译：

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了解仆人领导能力

本文旨在确定和讨论仆人领导力的概念，找出一些维度，并了解组织中的员工如何理解这种领导风格。在六个葡萄牙组织/公司中进行了多次探索性案例研究。作为数据收集工具，使用了几次访谈，现场直接观察和文献分析。从主题分析中，作者发现了与所研究的组织/公司中的仆人领导有关的九个方面：授权，帮助下属成长和成功，将下属放在首位，道德行为，无私的呼唤，智慧或远见，组织管理，家庭氛围以及与领导者的认同。基于这些维度，作者构建了仆人领导力的分析框架。