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When technological savviness overcomes cultural differences: millennials in global virtual teams
Critical perspectives on international business Pub Date : 2020-02-27 , DOI: 10.1108/cpoib-01-2018-0012
Andres Velez-Calle , Misha Mariam , Maria Alejandra Gonzalez-Perez , Alfredo Jimenez , Julia Eisenberg , Sandra Milena Santamaria-Alvarez

There is a generalized belief that cultural differences can have more negative consequences than benefits within the international business (IB) literature. This study argues that cultural differences are not perceived as constrains in millennial global virtual teams (GVTs). Additionally, using the theory of cooperation and competition and the motivated information processing perspective, the purpose of this paper is to uncover the process by which millennials working in GVTs address various challenges to ensure effective functioning and accomplishment of desired team outcomes.,This paper analyzes a data set of 503 project journals from the global enterprise experience, a virtual team competition. It uses qualitative content analysis tools and secondary data sources.,The authors find that for millennials, cross-cultural issues are not the predominant challenge when working in GVTs, unlike the prevailing understanding in the IB literature. This is because contrary to expectations, cross-cultural problems are often not experienced, while other team phenomena become more relevant, such as interpersonal and task-based issues. In addition, the paper describes how members of GVTs apply distinct challenge reconstruction and solution generation cognitive schemes to deal with both, expected and unexpected challenges.,This study contributes to the literature on virtual teams by identifying how millennials and post-millennials deal with the challenges embedded in the GVT interaction context by simplifying the unfamiliarity associated with the broader context rather than addressing each issue in isolation. Finally, the paper elaborates on factors that highlight the positive outcomes of multicultural teams while making cultural differences less salient in contemporary GVT contexts.

中文翻译:

当技术娴熟克服文化差异时:全球虚拟团队中的千禧一代

人们普遍认为,文化差异可能比国际商业(IB)文献中的收益带来更多的负面影响。这项研究认为,千禧一代全球虚拟团队(GVT)不会将文化差异视为限制。此外,利用合作与竞争理论和积极的信息处理视角,本文的目的是揭示从事GVT的千禧一代应对各种挑战的过程,以确保有效发挥作用并实现期望的团队成果。来自全球企业经验(虚拟团队竞赛)的503个项目期刊的数据集。它使用定性的内容分析工具和辅助数据源。作者发现,对于千禧一代,与IB文学中的主流理解不同,在GVT中工作时,跨文化问题并不是主要的挑战。这是因为与期望相反,跨文化问题通常不会遇到,而其他团队现象变得更加相关,例如人际关系和基于任务的问题。此外,本文还描述了GVT成员如何应用独特的挑战重建和解决方案生成认知方案来应对预期和意外挑战。本研究通过识别千禧一代和千禧一代如何处理虚拟团队,为有关虚拟团队的文献做出了贡献。通过简化与更广泛的上下文相关联的不熟悉,而不是孤立地解决每个问题,GVT交互上下文中所包含的挑战。最后,
更新日期:2020-02-27
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