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How communication noise erodes quality and undermines learning
Quality Assurance in Education Pub Date : 2020-05-25 , DOI: 10.1108/qae-07-2019-0068
Emmanuel Chukwunonye Ifeduba

Communication, which is the cornerstone of knowledge creation and transmission, is sometimes undermined by noise often described simply as errors but hardly interrogated as communication noise. Therefore, this paper aims to explain noise from the perspective of communication (content creation, decoding and transmission) with a view to drawing attention to the broad consequences for effective learning.,One aspect of communication noise (errors in textbooks) was purposively selected and an exploration of the Web through the Google and Yahoo search engines generated a purposive sample of 456 valid documents. Qualitative and quantitative analysis of the documents was undertaken using content analysis method.,Findings indicate that communication noise is common in textbooks used in many countries, that semantic and factual errors are more frequently experienced, and that the adverse effects touch on teaching, learning and other aspects of life.,Scholarly conversation on noise relating to knowledge creation and transmission has revolved mainly around environmental noise in and around libraries and classrooms notwithstanding that communication noise may be more harmful to quality learning than environmental noise. This study, therefore, successfully draws attention to this under-researched phenomenon which is currently adversely affecting effective knowledge delivery all over the world.

中文翻译:

通信噪声如何侵蚀质量并破坏学习

作为知识创造和传播的基石的交流有时会被噪音所破坏,噪音通常被简单地描述为错误,但几乎没有被质疑为交流噪音。因此,本文旨在从传播(内容创建,解码和传输)的角度来解释噪声,以期引起人们对有效学习的广泛后果的关注。有目的地选择了传播噪声(教科书中的错误)的一个方面,通过Google和Yahoo搜索引擎对网络的探索产生了456个有效文档的有目的样本。使用内容分析方法对文档进行了定性和定量分析。结果表明,在许多国家/地区使用的教科书中,交流噪声很常见,语义和事实错误的发生频率更高,并且不利影响触及教学,学习和生活的其他方面。尽管有关知识创造和传播的噪音的学术讨论主要围绕图书馆和教室内及周围的环境噪音进行。与环境噪声相比,通信噪声对质量学习的危害更大。因此,这项研究成功地引起了人们对这一研究不足现象的关注,该现象目前正在全世界范围内影响有效知识的提供。关于与知识创造和传播有关的噪声的学术讨论主要围绕图书馆和教室内外的环境噪声,尽管交流噪声比环境噪声对质量学习的危害更大。因此,这项研究成功地引起了人们对这一研究不足现象的关注,该现象目前正在全世界范围内影响有效知识的提供。关于与知识创造和传播有关的噪声的学术讨论主要围绕图书馆和教室内外的环境噪声,尽管交流噪声比环境噪声对质量学习的危害更大。因此,这项研究成功地引起了人们对这一研究不足现象的关注,该现象目前正在全世界范围内影响有效知识的提供。
更新日期:2020-05-25
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