The study explored the relationship between the two concepts—internal communication satisfaction (ICS) and life satisfaction. Additionally, the study analyzed the link between eight internal communication dimensions (satisfaction with feedback, satisfaction with communication with immediate superior, satisfaction with horizontal communication, satisfaction with informal communication, satisfaction with information about the organization, satisfaction with communication climate, satisfaction with the quality of communication media and satisfaction with communication in meetings) and life satisfaction.,To exclude the potential impact of contextual factors, we conducted a quantitative field research on a homogeneous sample of 507 respondents, employed in a multinational organization. For the assessment of ICS, we used the Internal Communication Satisfaction Scale (UPZIK), developed by Tkalac Vercic et al. (2009). For the assessment of life satisfaction, we used the satisfaction with life acale (SWLS) developed by Diener et al. (1985).,Results showed a very high, statistically significant correlation between ICS and life satisfaction. All dimensions of ICS are highly correlated with life satisfaction, but this relationship proved to be the strongest between life satisfaction and two dimensions of ICS (satisfaction with informal communication and satisfaction with communication climate).,Our study has three general limitations: (1) the dataset is of cross-sectional nature, which prevents inferring causality between variables; (2) a common source bias is present (ICS and life satisfaction are measured from the same source) and (3) we used self-reports [given the subjective nature and others’ reports of life satisfaction yield weaker but similar results (Erdogan et al., 2012)].,We identified satisfaction with internal communication, as a work domain that has not yet received attention in the management literature, to have an important role in life satisfaction. Among others, we found satisfaction with informal communication and satisfaction with communication climate to be especially relevant ICS dimensions, implying that organizations should primarily cultivate non-formalized dimensions of internal communication—a positive communication environment.

中文翻译：

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良好的内部沟通会提高生活满意度吗？

该研究探讨了两个概念之间的关系-内部沟通满意度（ICS）和生活满意度。此外，研究还分析了八个内部沟通维度之间的联系（对反馈的满意，对上级沟通的满意，对横向沟通的满意，对非正式沟通的满意，对组织信息的满意，对组织信息的满意，对沟通氛围的满意，对质量的满意为了排除上下文因素的潜在影响，我们对跨国公司雇用的507名受访者的同质样本进行了定量现场研究。为了评估ICS，我们使用了Tkalac Vercic等人开发的内部沟通满意度量表（UPZIK）。（2009）。为了评估生活满意度，我们使用了Diener等人开发的生活满意度（SWLS）。（1985）。结果显示ICS与生活满意度之间存在极高的统计显着相关性。ICS的所有维度都与生活满意度高度相关，但事实证明，这种关系是生活满意度与ICS的两个维度（对非正式交流的满意度和对交流环境的满意度）之间最强的关系。我们的研究存在三个普遍限制：（1）数据集具有截面性质，可防止推断变量之间的因果关系；（2）存在共同的来源偏见（ICS和生活满意度是从同一来源测得的），并且（3）我们使用了自我报告[鉴于主观性，其他人对生活满意度的报告得出的结果较弱但相似（Erdogan等）等人，2012）]，我们将内部沟通的满意度确定为生活满意度中的重要角色，这是管理文献中尚未引起重视的工作领域。除其他外，我们发现对非正式交流的满意度和对交流氛围的满意度尤其是与ICS相关的维度，这意味着组织应首先培养内部交流的非正规维度，即积极的交流环境。，我们将内部沟通的满意度确定为在生活满意度中起重要作用的一个工作领域，该领域尚未在管理文献中得到关注。除其他外，我们发现对非正式交流的满意度和对交流氛围的满意度尤其是与ICS相关的维度，这意味着组织应首先培养内部交流的非正规维度，即积极的交流环境。，我们将内部沟通的满意度确定为在生活满意度中起重要作用的一个工作领域，该领域尚未在管理文献中得到关注。除其他外，我们发现对非正式交流的满意度和对交流氛围的满意度尤其是与ICS相关的维度，这意味着组织应首先培养内部交流的非正规维度，即积极的交流环境。