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Communicating science in higher education and research institutions
Journal of Communication Management ( IF 3.1 ) Pub Date : 2020-03-13 , DOI: 10.1108/jcom-06-2019-0094
Thorsten Schwetje , Christiane Hauser , Stefan Böschen , Annette Leßmöllmann

The paper reports on a research project exploring the change in the organizational context of communicators and communication units in higher education and research institutions (HERIs), the importance of informal processes within their daily work and the great diversity of expectations communicators have to tackle.,Based on a literature review, a mixed-methods study combining expert interviews with 54 German HERI heads of communication units, an online-survey and a document analysis of organizational characteristics was conducted. Findings were validated in four focus groups.,The study illuminates the impact of organizational and operational structures of HERIs on communicators and their boundary spanning activities. Due to varying expectations of stakeholders, communicators constantly have to switch roles. Members of HERIs' executive boards affect status and working conditions for communicators in the organization.,Interviews with other HERI actors, especially members of the executive board, are proposed to get more thorough insights into the organizational context of HERIs and the mutual expectations of different internal stakeholders.,Insights from the project may help HERI actors to reflect their organizational context and to identify potentially contentious structures or processes.,Communicating science sometimes clashes with complex organizational and operational structures. Despite the “organizational turn” in HERI research, there is a lack of data on the relation between communicators, their communication units and the larger organizational context. The exploratory study addresses this gap.

中文翻译:

高等教育和研究机构中的科学交流

该论文报告了一个研究项目,探讨了高等教育和研究机构(HERIs)中沟通者和沟通部门的组织环境的变化,非正式工作在日常工作中的重要性以及沟通者必须应对的各种期望。基于文献综述,进行了混合方法研究,该研究结合了专家访谈和54位德国HERI传播单位负责人,在线调查以及组织特征的文档分析。在四个焦点小组中对研究结果进行了验证。该研究阐明了HERI的组织和运营结构对传播者及其跨越边界活动的影响。由于利益相关者的不同期望,沟通者必须不断转换角色。HERIs成员 执行董事会会影响组织中沟通者的地位和工作条件。建议与其他HERI参与者(尤其是执行董事会成员)进行访谈,以更深入地了解HERI的组织环境以及不同内部利益相关者的共同期望。该项目的见解可以帮助HERI参与者反映他们的组织背景并确定潜在的争议性结构或过程。沟通科学有时会与复杂的组织和运营结构发生冲突。尽管HERI研究出现了“组织转向”,但缺乏有关传播者,其传播单位与更大组织环境之间关系的数据。探索性研究解决了这一空白。
更新日期:2020-03-13
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