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Servant leadership, span of control, and outcomes in a municipality context
Journal of General Management Pub Date : 2019-01-01 , DOI: 10.1177/0306307018810584
Geir Thompson 1 , Robert Buch 1 , Lars Glasø 1
Affiliation  

The purpose of the current study was to investigate the moderating role of span of supervision in the association between servant leadership and multiple outcomes such as job satisfaction and follower performance in a municipality context in Norway. Cross-sectional research design was applied, where data were collected from 237 respondents where leaders and their followers participated. Results showed how the positive relationship between servant leadership and job satisfaction is attenuated by a larger span of supervision, resulting in poorer follower performance. The present study contributes to the servant leadership literature by showing that servant leaders do not operate in the same manner across different degrees of span of supervision. Evidence suggests that span of supervision creates distance between leaders and followers and moderates the types of leader behaviors that may emerge or are viable, such that serving every follower’s highest priority needs becomes difficult to execute.

中文翻译:

市政环境中的仆人式领导、控制范围和结果

本研究的目的是调查监督跨度在挪威城市环境中仆人式领导与多种结果(如工作满意度和追随者绩效)之间的关联中的调节作用。应用横断面研究设计,从领导者及其追随者参与的 237 名受访者中收集数据。结果表明,仆人式领导与工作满意度之间的正相关如何因监督跨度的扩大而减弱,从而导致追随者表现不佳。本研究通过表明仆人式领导在不同程度的监督范围内以不同的方式运作,为仆人式领导文学做出了贡献。
更新日期:2019-01-01
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