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The interactional ventriloquization of written records in the service of authority
International Review of Pragmatics Pub Date : 2018-01-01 , DOI: 10.1163/18773109-01001001
Dorien Van De Mieroop 1 , Isolda E. Carranza 2
Affiliation  

In this article, we analyze three cases in which subordinates’ oral claims are refuted by superiors who draw on written documents of which the subordinates are the (in)direct authors. In this ventriloquization process (Cooren, 2012), the superiors construct these written documents as facts, which have institutionalized the evidential status of the claims. In particular, we use courtroom data and data from performance appraisal interviews in a medical organization. This comparison revealed that the latter allowed for a more flexible handling of written documents, while the former displayed a much more rigid structure in which the ‘incorporation’ of written records immediately entailed a number of interactionally non-negotiable implications. Overall, it became clear that by drawing on the different ontological status of written records, superiors subject subordinate participants to their authority, as such constituting the organization in the name of which they are acting and which reflexively entitles them to act in this way.



中文翻译:

权威服务中书面记录的互动风俗化

在本文中,我们分析了三种情况,在这种情况下,下级的口头主张被上级拒绝,而上级使用了下级是(间接)作者的书面文件。在这种通气化过程中(Cooren,2012),上级将这些书面文件作为事实构建,从而使主张的证据地位制度化。特别是,我们使用法庭数据以及医疗组织中绩效评估访谈中的数据。这种比较表明,后者允许更灵活地处理书面文件,而前者则显示出更为僵化的结构,在这种结构中,书面记录的“合并”立即带来了许多互动上无法协商的含义。总体而言,很明显,通过利用书面记录的不同本体论状态,

更新日期:2018-01-01
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