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Evaluating webinar‐based training: a mixed methods study of trainee reactions toward digital web conferencing
International Journal of Training and Development Pub Date : 2020-01-21 , DOI: 10.1111/ijtd.12167
Andreas Gegenfurtner 1 , Alexander Zitt 1 , Christian Ebner 1
Affiliation  

What are the reactions of training participants toward digital webinar-based training programs? Webinars are digital tools to deliver training and education through synchronous audiovisual communication among remotely located training instructors and participants. A webinar is a special case of web conferencing that serves the educational function of learning and teaching. Because the previous literature underemphasized the webinar process and qualitative learner experiences, the present study aimed to explore the reactions of 419 trainees toward 48 webinars in the four content areas supply chain management, industrial management, early childhood education and mathematics, the present study used a sequential mixed methods research design. The quantitative part of the study employed a multi-item online questionnaire to measure satisfaction and reactions toward the webinar trainer; survey responses were analyzed to estimate mean differences across webinars. The qualitative part of the study employed narrative interviews with 23 trainees; interview transcripts were analyzed with qualitative content analysis to identify how the instructional design, webinar content and implementation can be improved for future web conferences.

中文翻译:

评估基于网络研讨会的培训:受训人员对数字网络会议反应的混合方法研究

培训参与者对基于数字网络研讨会的培训计划有何反应?网络研讨会是数字工具,可通过远程培训教师和参与者之间的同步视听通信来提供培训和教育。网络研讨会是网络会议的一种特殊情况,具有学习和教学的教育功能。由于先前的文献没有强调网络研讨会的过程和定性学习者的经验,因此本研究旨在探讨419名学员对供应链管理,产业管理,幼儿教育和数学这四个内容领域中48个网络研讨会的反应。顺序混合方法研究设计。该研究的定量部分采用了多项目在线问卷来衡量对网络研讨会培训者的满意度和反应;分析调查回复以估计跨网络研讨会的平均差异。研究的定性部分是对23名受训者进行叙述性访谈。通过定性内容分析对访谈笔录进行了分析,以确定未来的网络会议如何改进教学设计,网络研讨会内容和实施。
更新日期:2020-01-21
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