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Team learning capability – an instrument for innovation ambidexterity?
International Journal of Quality and Service Sciences Pub Date : 2019-12-09 , DOI: 10.1108/ijqss-02-2019-0026
Victoria Helen Batt-Rawden , Gudbrand Lien , Terje Slåtten

The aim of this paper is to develop the concept of team learning capability in professional service firms. Thereafter, to examine the effect of team learning capability on innovation ambidexterity. The aspects of exploitive and explorative knowledge creation in teams and its impact on incremental and radical service innovation are in focus.,Structural equation modelling was applied to establish reliability and validity and measure the size of relationships. Evidence is drawn upon an empirical sample of 210 consultants in the professional service industry.,The findings support the concept of team learning capability and reveal that team learning capability consists of relationship learning in teams, trusting team climate and employee commitment. The results indicate a strong positive relationship between team learning capability and innovation ambidexterity in professional service firms.,This study is the first to offer an empirical-based and contextualized framework for team learning capabilities and a valid measure.

中文翻译:

团队学习能力–创新歧义的工具?

本文的目的是发展专业服务公司中团队学习能力的概念。此后,研究团队学习能力对创新灵活性的影响。团队中的探索性和探索性知识创造及其对渐进式和激进式服务创新的影响是重点。应用结构方程模型建立可靠性和有效性并度量关系的大小。证据来自专业服务行业的210名顾问的经验样本。研究结果支持团队学习能力的概念,并揭示了团队学习能力包括团队中的关系学习,信任团队的氛围和员工敬业度。
更新日期:2019-12-09
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