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Impact of accreditation on performance of healthcare organizations
International Journal of Quality and Service Sciences Pub Date : 2020-01-29 , DOI: 10.1108/ijqss-10-2018-0085
Swathi K.S. , Gopalkrishna Barkur , Somu G.

The purpose of this paper is to review the accreditation research in specific to its effect on the performance of healthcare organizations.,A comprehensive search and analysis of literature on the effect of healthcare accreditation were conducted between June 2017 and May 2018. The study identified 62 empirical research studies that examined the effect of healthcare accreditation programmes. Study particulars such as year of publication, objectives, focus of the study, research settings and key findings were recorded. A content analysis was performed to identify the frequency of the main themes in the literature. Knowledge gaps needing further examination were identified.,Majority of the accreditation impact studies were carried out in the developed nations (n = 49). The thematic categories, that is the impact on “patient safety and healthcare quality” (n = 26), “healthcare professionals’ views” (n = 28) and “clinical process and outcomes” (n = 17) were addressed more times. Whereas the other two thematic categories “organizational performance” and “consumers’ views or satisfaction,” each was examined less than 10 instances. This review reveals mixed views on effect of healthcare accreditation. The varied quality of studies and the availability of a few studies on consumers’ perception of accreditation effectiveness were the important limiting factors of this review.,The findings are valuable to healthcare managers and hospital administrators in accreditation decisions, whereas findings are of value to researchers and academicians in terms of gaps identified for future research studies pertaining to the impact of healthcare accreditation. Future studies need to consider holistic theoretical frameworks for assessing the effect of accreditation on performance of healthcare organizations to achieve precise results.

中文翻译:

认证对医疗机构绩效的影响

本文的目的是回顾专门针对医疗保健组织绩效的认证研究。在2017年6月至2018年5月之间,对医疗保健认证的影响进行了全面的搜索和文献分析。该研究确定了62对医疗保健认证计划的效果进行检查的实证研究。记录研究细节,例如出版年份,目标,研究重点,研究背景和关键发现。进行了内容分析,以确定文献中主要主题的出现频率。确定了需要进一步检查的知识空白。在发达国家进行了大多数认可影响研究(n = 49)。主题类别 对“患者安全和医疗质量”(n = 26),“医疗专业人员的观点”(n = 28)和“临床过程和结果”(n = 17)的影响被多次讨论。而其他两个主题类别“组织绩效”和“消费者的观点或满意度”,则每个主题都少于10个实例。这篇评论揭示了对医疗保健认证效果的不同看法。研究质量的差异以及关于消费者对认可有效性的认知的一些研究的可用性是该评价的重要限制因素。研究结果对于医疗保健经理和医院管理者的认可决策具有重要价值,而就未来医疗保健认证影响方面的差距而言,研究结果对研究人员和院士具有重要意义。未来的研究需要考虑整体的理论框架,以评估认证对医疗机构绩效的影响,以达到精确的结果。
更新日期:2020-01-29
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