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Impact of employer branding on employee engagement in business process outsourcing (BPO) sector in India: mediating effect of person–organization fit
Industrial and Commercial Training Pub Date : 2019-12-24 , DOI: 10.1108/ict-06-2019-0063
Poonam Chawla

The purpose of this paper is to investigate the impact of employer branding strategy (a mechanism used by organisations to hire and retain competent talent) on employee engagement whilst simultaneously measuring the mediating effect of person-organisation (P-O) fit.,The study analyses a sample of 296 employees working in the BPO sector in India. The proposed model is tested with the help of structural equation modelling.,The findings of the research highlight that employer branding has an affirmative relationship with P-O fit and employee engagement. The findings also reveal that P-O effect has a partial mediating effect on the relationship between employer branding and employee engagement.,Understanding and implementing employer branding strategies provides the organisation with a tool for not only harnessing good employees but also facilitates them to engage and retain them. Employer branding strategies ensure an increase in employee’s sense of belongingness and alignment of goals. Value congruence in the form of person organisation fit also ensures that employees believe that they are valued across the organisation and may go an “extra mile” to achieve organisational objectives.,Employer branding is a comprehensive strategy which can be used by employers to attract and retain talented employees. In a global economy where a talented workforce is scarce and has plenty of choices available to them, firms can use employer branding as a strategic opportunity to enhance employee engagement.

中文翻译:

雇主品牌对印度业务流程外包(BPO)部门员工敬业度的影响:人与组织的中介作用

本文的目的是调查雇主品牌战略(组织用于雇用和保留优秀人才的一种机制)对员工敬业度的影响,同时衡量个人组织(PO)契合度的中介作用。在印度BPO部门工作的296名员工的样本。所提出的模型在结构方程模型的帮助下进行了测试。研究结果表明,雇主品牌与PO适合度和员工敬业度具有肯定的关系。研究结果还表明,PO效应对雇主品牌与员工敬业度之间的关系具有部分中介作用。了解和实施雇主品牌战略为组织提供了一种工具,不仅可以利用优秀员工,而且还可以帮助他们吸引和留住他们。雇主品牌战略可确保员工的归属感和目标一致。以人为组织形式的价值一致性也可以确保员工相信他们在整个组织中都受到重视,并且可以为实现组织目标付出“额外的努力”。雇主品牌化是一种综合策略,雇主可以使用它来吸引和吸引留住人才。在全球经济中,人才稀缺且有很多可用的选择,公司可以利用雇主品牌作为增强员工敬业度的战略机会。雇主品牌战略可确保员工的归属感和目标一致。以人为组织形式的价值一致性也可以确保员工相信他们在整个组织中都受到重视,并且可以为实现组织目标付出“额外的努力”。雇主品牌化是一种综合策略,雇主可以使用它来吸引和吸引留住人才。在全球经济中,人才稀缺且有很多可用的选择,公司可以利用雇主品牌作为增强员工敬业度的战略机会。雇主品牌战略可确保员工的归属感和目标一致。以人为组织形式的价值一致性也可以确保员工相信他们在整个组织中都受到重视,并且可以为实现组织目标付出“额外的努力”。雇主品牌化是一种综合策略,雇主可以使用它来吸引和吸引留住人才。在全球经济中,人才稀缺且有很多可用的选择,公司可以利用雇主品牌作为增强员工敬业度的战略机会。以人为组织形式的价值一致性也可以确保员工相信他们在整个组织中都受到重视,并且可以为实现组织目标付出“额外的努力”。雇主品牌化是一种综合策略,雇主可以使用它来吸引和吸引留住人才。在全球经济中,人才稀缺且有很多可用的选择,公司可以利用雇主品牌作为增强员工敬业度的战略机会。以人为组织形式的价值一致性也可以确保员工相信他们在整个组织中都受到重视,并且可以为实现组织目标付出“额外的努力”。雇主品牌化是一种综合策略,雇主可以使用它来吸引和吸引留住人才。在全球经济中,人才稀缺且有很多可用的选择,公司可以利用雇主品牌作为增强员工敬业度的战略机会。
更新日期:2019-12-24
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