Abstract

Supply Chain Performance (SCP) is a critical issue in most industries. Organizations expect to enhance their SCP because it allows better competitiveness through minimizing useless resources activities, unsatisfactory delivery times, noncompliant quality, overproduction, etc. In this context, this paper provides an overview of the methods in use in Supply Chain Performance Measurement (SCPM) and investigates the most used methods for data collection, approaches, and data analysis techniques in order to measure SCP. This study was based on 180 of 682 related articles, published from 2008 to 2019, which were collected from the Crossref and Sciencedirect databases. Articles were reviewed in order to update methods and techniques which are the most used to define and analyze this performance, both in academic research or industrial case studies. Findings of this work can be very helpful to researchers and practitioners to know similitude and difference of each method, approach and tool exploited in the field of SCPM, in their particular area of activity.

摘要

供应链绩效 (SCP) 是大多数行业的关键问题。组织希望增强其 SCP，因为它通过最大限度地减少无用资源活动、不满意的交货时间、不合规的质量、生产过剩等来提高竞争力。 在这种情况下，本文概述了供应链绩效测量 (SCPM) 中使用的方法并调查最常用的数据收集方法、方法和数据分析技术，以衡量 SCP。本研究基于 2008 年至 2019 年发表的 682 篇相关文章中的 180 篇，这些文章来自 Crossref 和 Sciencedirect 数据库。对文章进行了审查，以更新在学术研究或工业案例研究中最常用于定义和分析这种性能的方法和技术。