Designers can and already do play an important role in supporting publics as they are coming into being and to help clarify and express the publics’ interests. The coming into being of a public, however, does not guarantee it acts in its own best interest or in the best interest of the common good. Publics’ existing matters-of-concern might, as demonstrated in this article, be influenced by deeply engrained societal norms and values, or even fear for demonstrating other concerns. What is the role of the designer in such situations? In this article I suggest designers can engage in redirecting publics towards alternative matters-of-concern.

中文翻译：

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将分散的公众转向关注的替代问题：改变对印度尼西亚城市污水治理的看法

设计师可以而且已经在支持公众方面发挥重要作用，因为他们正在帮助澄清和表达公众的利益。然而，公众的出现并不保证它的行为符合其自身的最佳利益或公共利益的最佳利益。正如本文所展示的那样，公众现有的关注事项可能会受到根深蒂固的社会规范和价值观的影响，甚至可能会害怕表现出其他担忧。在这种情况下，设计师的角色是什么？在这篇文章中，我建议设计师可以将公众引导至其他关注事项。