To resolve the problem of design marginalization in organizations, we introduce the concept of institution and an Aristotelian framework for human activity to identify an action-based approach for design in complex systems. When design is positioned solely as an activity of production—despite the success of human-centered products—it misses an opportunity to influence institutions, or the human-side of organizations. When repositioned as a practice of shaping action, design engages in the ordering, modifying and reordering of social structures, environments and culture. In short, a theory of institution provides a human-centered approach to systems design and organizational transformation.

中文翻译：

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从边缘到制度：设计为组织中的行动市场

为了解决组织中的设计边缘化问题，我们引入了制度概念和人类活动的亚里士多德框架，以确定复杂系统中基于行动的设计方法。当设计仅仅被定位为一种生产活动时——尽管以人为本的产品取得了成功——它错过了影响机构或组织的人性方面的机会。当重新定位为塑造行动的实践时，设计参与了社会结构、环境和文化的排序、修改和重新排序。简而言之，制度理论为系统设计和组织转型提供了一种以人为本的方法。