Objective: Most community colleges receiving the Hispanic-Serving Institution (HSI) designation have no specific mission to serve Hispanic students. The purpose of this qualitative case study was to explore how receiving an HSI designation affects the identity and practices of a community college. Method: Ten years of institutional documents covering the HSI transition period and 40 individual interviews were analyzed for common identity themes and indicators of a commitment to serving Hispanic students. Results: Participants attributed no meaning to the HSI designation; however, the identity labels did have meanings associated with being Hispanic-serving. A “serving all students” ideology combined with a color-blind approach and fear of external stakeholder reaction to the HSI designation were barriers to adopting an HSI identity. Contributions: Previous studies have relied on evidence of planned change as an indicator of an HSI identity. Unplanned change, however, has received very little attention. Our study demonstrates that unplanned changes in some practices and structures did result in movement toward being more Hispanic-serving as the college attempted to serve all students. As many HSIs have chosen not to address a formal change in identity, the unplanned change construct provides valuable data that might otherwise be overlooked.

中文翻译：

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社区学院 HSI：HSI 名称对组织身份的影响

目标：大多数获得西班牙裔服务机构 (HSI) 称号的社区学院都没有为西班牙裔学生提供服务的具体使命。本定性案例研究的目的是探讨获得 HSI 称号如何影响社区学院的身份和实践。方法：分析了涵盖 HSI 过渡期的十年机构文件和 40 次个人访谈，以了解共同的身份主题和承诺为西班牙裔学生服务的指标。结果：参与者认为 HSI 指定没有任何意义；然而，身份标签确实具有与西班牙裔服务相关的含义。“为所有学生服务”的意识形态与色盲方法以及对外部利益相关者对 HSI 名称反应的恐惧相结合，是采用 HSI 身份的障碍。贡献：以前的研究依赖于计划变更的证据作为 HSI 身份的指标。然而，计划外的变化很少受到关注。我们的研究表明，当学院试图为所有学生服务时，某些实践和结构的意外变化确实导致了更多西班牙裔服务的趋势。由于许多 HSI 选择不解决身份的正式变更，计划外变更结构提供了可能会被忽视的宝贵数据。