This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following pedagogical interventions throughout the semester in an operations management course. Results demonstrate that student performance of audience identification, action-oriented request, and punctuation improved. Interestingly, student performance of grammar slightly decreased. A follow-up analysis indicates that some writing mistakes were related to a lack of proofreading. This article also presents original memorandum assignments and suggestions for improvement.

中文翻译：

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在定量商业环境中评估备忘录写作

本文研究了一种易于管理的方法，该方法为学生提供了大量机会，可以在介绍性定量商业课程中随着时间的推移写作和改进他们的写作。该研究检查了书面沟通技巧的六个要素，正如运营管理课程中整个学期的教学干预后管理的备忘录作业的评估数据所证明的那样。结果表明，学生在观众识别、以行动为导向的要求和标点符号方面的表现有所提高。有趣的是，学生的语法表现略有下降。后续分析表明，一些写作错误与缺乏校对有关。本文还介绍了原始备忘录作业和改进建议。