Purpose

This study aims to explore whether online learning has an effect on communication between instructors and students in a negative way, whether online learning affects students' productivity levels and to evaluate and suggest ways of improving effective online communication between instructors and students.

Design/methodology/approach

This study used is a quantitative research study which was conducted through a semi-structured online survey through a random sample technique.

Findings

Results revealed that the vast majority agree with the questions of the study. Students still prefer classroom classes over online classes due to many problems they face when taking online classes, such as lack of motivation, understanding of the material, decrease in communication levels between the students and their instructors and their feeling of isolation caused by online classes.

Research limitations/implications

This research studied the impact from students' perspective only as the sample was selected only from students.

Originality/value

This research reached the students’ point of view in a broader way which will help understanding the issues and provide effective solutions. This research suggested that instructors must communicate with their students and vice versa in more informal channels (instant messages online chat groups, audio calls, private video calls …) in parallel with the formal channels (online platforms, email …). Finally, instructors should encourage students to participate and study more by providing different kind of incentives.

中文翻译：

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Covid-19大流行期间在线学习对教师和学生之间交流的影响

目的

本研究旨在探讨在线学习是否对教师和学生之间的交流产生负面影响，在线学习是否会影响学生的生产力水平，并评估和建议提高教师和学生之间有效在线交流的方法。

设计/方法/方法

本研究使用的是一项定量研究，该研究是通过随机抽样技术通过半结构化在线调查进行的。

发现

结果显示，绝大多数人同意研究的问题。由于在线上课时面临许多问题，例如缺乏动力，对材料的理解，学生与教师之间的沟通水平下降以及在线上课造成的孤立感，学生仍然更喜欢课堂课堂而不是在线课堂。

研究限制/影响

本研究仅从学生的角度研究了影响，因为样本仅从学生中选择。

原创性/价值

这项研究以更广泛的方式触及学生的观点，这将有助于理解问题并提供有效的解决方案。这项研究表明，教师必须与他们的学生交流，反之亦然，与正式渠道（在线平台、电子邮件......）并行的更非正式渠道（即时消息在线聊天组、音频通话、私人视频通话......）。最后，教师应通过提供不同类型的激励措施来鼓励学生更多地参与和学习。