Abstract Increasing implementation of automation has brought global concern over the future of jobs in various sectors. This study conceptualizes how automation, found in tourism to be driven largely by labor shortage, can be used to promote decent work. Utilizing Grounded Theory to analyze data from in-depth interviews and focus group discussions with industry practitioners, this study provides rich descriptions of the transformation brought by automation to companies, employees, and wider society and develops a theoretical model to explain ‘Decent Work through Automation’ (DW–A). In doing so, this study opens a pathway for further research on technology and decent work in tourism, including second- and third-order impacts of automation. The paper offers practitioners and policymakers guidelines for responsible adoption of automation.

中文翻译：

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x=(tourism_work) y=(sdg8) 而 y=true: 自动化 (x)

摘要 自动化的越来越多的实施引起了全球对各个行业就业前景的关注。这项研究将在旅游业中发现的主要由劳动力短缺驱动的自动化概念化，可以用来促进体面工作。本研究利用扎根理论分析来自与行业从业者的深度访谈和焦点小组讨论的数据，丰富地描述了自动化给公司、员工和更广泛的社会带来的转变，并开发了一个理论模型来解释“通过自动化实现体面工作” ' (DW-A)。为此，本研究为进一步研究旅游业的技术和体面工作开辟了道路，包括自动化的二阶和三阶影响。该论文为从业者和政策制定者负责任地采用自动化提供了指导方针。