This study explored the experiences of former first-year students who had been institutionally dismissed from an undergraduate health program in a large Canadian university. Using a qualitative narrative inquiry, 20 individual interviews were conducted with 10 former students. Challenges connecting with faculty, large classes, and academic under-preparedness contributed to these commuter students’ involuntary departure. The university’s student support resources were under-utilized. Lessons learned have emphasized the role that an institution has in supporting its students.

中文翻译：

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提高中学后学生的保留率：从前一年级学生的故事中吸取的教训

这项研究探讨了在加拿大一所大型大学的本科健康计划中被机构开除的前一年级学生的经历。使用定性叙事调查，对 10 名以前的学生进行了 20 次个人访谈。与教师、大班和学术准备不足有关的挑战导致这些通勤学生非自愿离开。大学的学生支持资源没有得到充分利用。经验教训强调了机构在支持学生方面的作用。