ABSTRACT

This study explored a strength-based, anti-poverty program called Pathway of Hope (POH) of the Salvation Army based on the data that was collected from 11 focus groups consisting of 30 service users and 32 service providers in 2017. The results of the qualitative content analysis found four main categories for creating a pathway of hope: (a) case manager as a personal coach and spiritual accompanist; (b) goal attainment in the POH process; (c) relationship between hope and barriers; and (d) regional coordinator’s modeling role for case managers. Implications for service delivery in social work practice and future research suggestions are discussed.

摘要

本研究根据 2017 年从 30 名服务用户和 32 名服务提供者组成的 11 个焦点小组收集的数据，探索了一项名为救世军希望之路 (POH) 的基于力量的反贫困计划。定性内容分析发现了创建希望之路的四个主要类别：(a) 作为个人教练和精神陪伴者的个案经理；(b) POH 过程中的目标实现；(c) 希望与障碍的关系；(d) 区域协调员对案例管理员的示范作用。讨论了社会工作实践中服务提供的意义和未来的研究建议。