ABSTRACT

The study aims to examine the determinants affecting the adoption of e government services in Vietnam. An extended version of the unified theory of acceptance and use of technology model is employed to build the research model. The model is investigated through asurvey of 433 responses from small and medium enterprise (SMEs) owners in three Southeast provinces in Vietnam, and analysed using amultinomial logit model. The findings are expected to not only assist SMEs in their business registration process but contribute to quality improvement and promotion of e-government services in Southeast Vietnam.

中文翻译：

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电子政务服务采用的决定因素：越南东南部商业登记的实证研究

摘要

该研究旨在研究影响越南采用电子政府服务的决定因素。采用技术接受与使用统一理论的扩展版模型构建研究模型。该模型通过对越南东南部三个省份的 433 份中小企业 (SME) 所有者的调查进行调查，并使用多项 logit 模型进行分析。预计该调查结果不仅有助于中小企业的商业注册过程，而且有助于提高越南东南部的电子政务服务的质量和推广。