ABSTRACT

Considerable research on training and employee job satisfaction has been conducted, but many questions remain unanswered. In particular, research has yet to explain the underlying mechanism that leads to job satisfaction. This research investigated how training influences job satisfaction via employees’ commitment and performance. To test the proposed hypotheses, a time-lagged two-wave study was used. Data were collected from employees (N = 219) working in Pakistan’s civil society organizations (CSOs). Results fully supported the proposed serial multiple-mediation model. Training at work is indirectly linked to job satisfaction via affective commitment and job performance. This study illustrated that training provided by organizations increases employees’ commitment to their job and that this commitment enhances their job performance which in turn increases job satisfaction. Implications of the study are discussed.

摘要

已经对培训和员工工作满意度进行了大量研究，但许多问题仍未得到解答。特别是，研究尚未解释导致工作满意度的潜在机制。本研究调查了培训如何通过员工的承诺和绩效影响工作满意度。为了测试提出的假设，使用了时滞两波研究。数据收集自在巴基斯坦民间社会组织 (CSO) 工作的员工 (N = 219)。结果完全支持所提出的串行多重中介模型。工作培训通过情感承诺和工作绩效与工作满意度间接相关。这项研究表明，组织提供的培训增加了员工对工作的承诺，而这种承诺提高了他们的工作绩效，从而提高了工作满意度。讨论了研究的意义。