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Champions need an iron will: How employees use their dispositional self-control to overcome workplace incivility
Journal of Management & Organization ( IF 3.640 ) Pub Date : 2021-02-11 , DOI: 10.1017/jmo.2020.48
Dirk De Clercq , Imanol Belausteguigoitia

This paper investigates how employees' experience of workplace incivility may steer them away from idea championing, with a special focus on the mediating role of their desire to quit their jobs and the moderating role of their dispositional self-control. Data collected from employees who work in a large retail organization reveal that an important reason that exposure to rude workplace behaviors reduces employees' propensity to champion innovative ideas is that they make concrete plans to leave. This mediating effect is mitigated when employees are equipped with high levels of self-control though. For organizations, this study accordingly pinpoints desires to seek alternative employment as a critical factor by which irritations about resource-draining incivility may escalate into a reluctance to add to organizational effectiveness through dedicated championing efforts. It also indicates how this escalation can be avoided, namely, by ensuring employees have access to pertinent personal resources.

中文翻译:

冠军需要坚定的意志:员工如何利用他们的性格自我控制来克服工作场所的不文明行为

本文调查了员工的工作场所不文明经历如何引导他们远离理念支持,特别关注他们辞职愿望的中介作用和他们的性格自我控制的调节作用。从在大型零售组织工作的员工收集的数据显示,暴露于粗鲁的工作场所行为会降低员工拥护创新想法的倾向的一个重要原因是他们制定了具体的离职计划。但是,当员工具备高度的自我控制能力时,这种中介效应就会减弱。对于组织,因此,这项研究将寻求替代工作的愿望作为一个关键因素,通过这种关键因素,对资源消耗的不文明行为可能会升级为不愿通过专门的倡导努力来提高组织效率。它还指出了如何避免这种升级,即确保员工能够访问相关的个人资源。
更新日期:2021-02-11
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