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Employees’ Perceptions of Supervisors’ Listening Skills and Their Work-Related Quality of Life
Communication Reports Pub Date : 2019-06-29 , DOI: 10.1080/08934215.2019.1634748 Kari Kristinsson 1 , Inga Jona Jonsdottir 2 , Stefan Karl Snorrason 3
Communication Reports Pub Date : 2019-06-29 , DOI: 10.1080/08934215.2019.1634748 Kari Kristinsson 1 , Inga Jona Jonsdottir 2 , Stefan Karl Snorrason 3
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This study investigated how employees’ perceptions of their supervisors’ listening skills are associated with employees’ work-related quality of life. The study used a nationally representative sample of the employed Icelandic population (N = 453). Participants completed the Active-Empathic Listening (AEL) scale and Work-Related Quality of Life scale. Results showed that employees who rated supervisors to be higher on the AEL scale reported a higher general well-being score. More specifically, employees who perceived supervisors to have higher AEL rated their working conditions and control at work higher, reported being happier with their career and home-work interface, were generally more content with their life, and showed lower levels of stress compared to employees who perceived supervisors to have lower AEL.
中文翻译:
员工对主管听力技能的感知及其与工作相关的生活质量
这项研究调查了员工对主管的听力技能的看法如何与员工与工作相关的生活质量相关联。该研究使用了受雇冰岛人口的全国代表性样本(N = 453)。参与者完成了主动-主动听力(AEL)量表和与工作相关的生活质量量表。结果表明,在AEL量表上对主管进行评级的员工报告的总体幸福感得分较高。更具体地说,与主管相比,认为上司的AEL较高的员工对工作条件和工作控制的评价较高,他们对自己的职业和家庭作业界面更满意,对生活的满意度更高,并且压力水平更低他们认为主管的AEL较低。
更新日期:2019-06-29
中文翻译:
员工对主管听力技能的感知及其与工作相关的生活质量
这项研究调查了员工对主管的听力技能的看法如何与员工与工作相关的生活质量相关联。该研究使用了受雇冰岛人口的全国代表性样本(N = 453)。参与者完成了主动-主动听力(AEL)量表和与工作相关的生活质量量表。结果表明,在AEL量表上对主管进行评级的员工报告的总体幸福感得分较高。更具体地说,与主管相比,认为上司的AEL较高的员工对工作条件和工作控制的评价较高,他们对自己的职业和家庭作业界面更满意,对生活的满意度更高,并且压力水平更低他们认为主管的AEL较低。