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Combining Design Thinking and Systems Engineering to Improve Customer Outcomes
The Design Journal Pub Date : 2020-09-22 , DOI: 10.1080/14606925.2020.1822046
Brandon James Milne Robertson 1
Affiliation  

Overview The field of engineering is a major contributor to the economic stability and growth of the UK and other economies. Therefore, the efficient operation of engineering companies and firms is vital. However, design projects undertaken by large engineering organizations are often beset with a number of problems and constraints that stem from the decision-making process and design process that have been selected. This PhD aims to investigate whether the design processes of design thinking and systems engineering can be combined. This would lead to better customer outcomes and reduced time to market, and thus remove the problems often found in large engineering organizations to improve the overall operational efficiency. The overarching research methodology used in this investigation will be action research and is likely to be predominantly qualitative in nature as it has been found that it is very difficult to establish quantitative metrics for design.

中文翻译:

将设计思想与系统工程相结合以改善客户成果

概述工程领域是英国和其他经济体经济稳定和增长的主要因素。因此,工程公司和公司的有效运营至关重要。但是,大型工程组织承担的设计项目通常会遇到许多问题和约束,这些问题和约束源于已选择的决策过程和设计过程。该博士旨在研究设计思维和系统工程的设计过程是否可以结合。这将导致更好的客户结果并缩短产品上市时间,从而消除大型工程组织中经常出现的问题,从而提高整体运营效率。
更新日期:2020-09-22
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