Ensuring effective service delivery to the citizens has become a common agenda for all the governments of the welfare states. Keeping this importance in mind, the government of Bangladesh enacted the Local Government (Union Parishad) act, 2009 (hereinafter the UP act, 2009) for ensuring people’s access to its local level planning and budgeting process. In this connection, the UP functionaries are responsible to perform double roles: ensuring the participation of people in the participatory planning and budgeting process, and providing services as per their demands. This paper is based on data collected from the UP functionaries of a total of six UPs. A questionnaire was developed having nine statements relating to the roles of the UP functionaries about UP planning and budgeting process. Using factor analysis, this study shows that three important capacities of the UP functionaries, including the capacity to inform citizens, compliance responsibilities and organising and networking among actors, made planning and budgeting processes workable at the local level. It was also revealed that along with legal enforcement; monitoring of the processes by the government and donor’s officials and personal quality of the UP functionaries had made them responsiveness to their duties.

中文翻译：

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地方政府官员的响应能力：参与式计划和预算的见解和教训

确保为公民提供有效的服务已成为福利国家所有政府的共同议程。牢记这一重要性，孟加拉国政府颁布了2009年《地方政府法》（以下简称《 UP法》，2009年），以确保人们能够使用其地方一级的计划和预算流程。在这方面，UP的工作人员负责扮演双重角色：确保人们参与参与式计划和预算过程，并根据他们的要求提供服务。本文基于从总共六个UP的UP工作人员那里收集的数据。编制了一份问卷，其中有九份陈述与UP工作人员在UP规划和预算过程中的作用有关。使用因子分析，这项研究表明，UP官员的三项重要能力，包括向公民提供信息的能力，合规责任以及参与者之间的组织和联网，使计划和预算编制流程在地方一级可行。还显示，这与法律执行情况一样；政府和捐助者官员对程序的监控以及UP工作人员的个人素质使他们对职责有所反应。