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The structural relationships of destination image, satisfaction, expenditure and loyalty in the context of fishing tourism
Scandinavian Journal of Hospitality and Tourism ( IF 4.694 ) Pub Date : 2021-02-09 , DOI: 10.1080/15022250.2021.1884596
Yen E. Lam-González 1 , Carmelo J. Leon 1 , Matias M. Gonzalez Hernandez 1 , Javier de Leon 1
Affiliation  

ABSTRACT

The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empirically tests a structural equation model to assess the relationship between the satisfaction, expenditure and loyalty of fishing tourists. Two dimensions were considered in each case: 1) overall and catch-related satisfaction, 2) expenditure on tourist and fishery products and services, and 3) behavioural and attitudinal loyalty. The study also examines destination attributes that are relevant in explaining the overall satisfaction of fishing tourists. By using data collected from 482 anglers visiting the Canary Islands (Spain) and Cape Verde, the study finds that overall satisfaction increases with the perception of a healthier and less polluted environment at destinations. This was found to be a dominant factor in the context of other attributes that also impact anglers’ satisfaction. Besides, satisfaction was found to be an antecedent of spending, but only on the components of the destination’s nautical offer. Finally, satisfaction with the catch was the only factor with a direct and positive relationship to loyalty. The study provides recommendations aimed at being useful in planning the sustainable development of fishing tourism at several destinations.



中文翻译:

渔业旅游背景下目的地形象、满意度、支出和忠诚度的结构关系

摘要

垂钓旅游对目的地的重要性通常通过游客的支出水平来分析,而形象、满意度和忠诚度是研究不足的领域。本文通过实证检验了一个结构方程模型来评估钓鱼游客的满意度、支出和忠诚度之间的关系。在每种情况下都考虑了两个方面:1) 总体和与捕捞相关的满意度,2) 旅游和渔业产品和服务的支出,以及 3) 行为和态度的忠诚度。该研究还检查了与解释钓鱼游客的整体满意度相关的目的地属性。通过使用从访问加那利群岛(西班牙)和佛得角的 482 名垂钓者收集的数据,研究发现,总体满意度随着目的地环境更健康、污染更少的看法而增加。这被发现是影响垂钓者满意度的其他属性的主要因素。此外,满意度被认为是支出的先决条件,但仅限于目的地航海报价的组成部分。最后,对捕获的满意度是与忠诚度直接和积极相关的唯一因素。该研究提供了旨在有助于规划多个目的地渔业旅游业可持续发展的建议。但仅限于目的地航海报价的组成部分。最后,对捕获的满意度是与忠诚度直接和积极相关的唯一因素。该研究提供了旨在有助于规划多个目的地渔业旅游业可持续发展的建议。但仅限于目的地航海报价的组成部分。最后,对捕获的满意度是与忠诚度直接和积极相关的唯一因素。该研究提供了旨在有助于规划多个目的地渔业旅游业可持续发展的建议。

更新日期:2021-02-09
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