ABSTRACT

Learning processes have an impact on both specific problems and provide wider knowledge of different work processes. For this, managerial work has been identified as crucial. Managerial work is ad hoc and full of daily disturbances, and as learning in organisations often occurs unplanned, it is of interest to study learning processes during unplanned managerial work. A theoretical framework with two learning logics, developmental and executional learning were used. These logics are interpreted as an interdependent duality and not only as two equally important entities. The purpose of this study is to understand learning processes during unplanned managerial work in practice, from an ambidextrous perspective. An in-depth qualitative approach was used, where four learning processes were identified and analysed. We identify two ambidextrous learning logics, within complex work processes, based on either the executional or developmental mode, as a complement to existing knowledge on learning in organisations.

摘要

学习过程对具体问题都有影响，并提供不同工作过程的更广泛知识。为此，管理工作被认为是至关重要的。管理工作是临时性的，充满日常干扰，由于组织中的学习经常是无计划的，因此研究无计划管理工作中的学习过程很有意义。使用了具有两种学习逻辑、发展学习和执行学习的理论框架。这些逻辑被解释为相互依存的二元性，而不仅仅是两个同等重要的实体。本研究的目的是从双元角度理解实践中计划外管理工作中的学习过程。使用了深入的定性方法，确定并分析了四个学习过程。