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Global Mistrust in News: The Impact of Social Media on Trust
International Journal on Media Management Pub Date : 2020-04-02 , DOI: 10.1080/14241277.2020.1799794
Sora Park 1 , Caroline Fisher 1 , Terry Flew 2, 3 , Uwe Dulleck 4
Affiliation  

ABSTRACT Digital platforms such as search engines and social media have become major gateways to news. Algorithms are used to deliver news that is consistent with consumers’ preferences and individuals share news through their online social networks. This networked environment has resulted in growing uncertainty about online information which has had an impact on news industries globally. While it is well established that perceptions of trust in news found on social media or via search engines are lower than traditional news media, there has been less discussion about the impact of social media use on perceptions of trust in the news media more broadly. This study fills that gap by examining the influence of social media as news sources and pathways to news on perceptions of the level of news trust at a country level. A secondary data analysis of a 26-country survey in 2016 and 2019 was conducted. The analysis revealed an increase in social media use for accessing news resulted in a decline in trust in news media generally across the globe. Higher levels of general mistrust in news were related to an increased use of sharing of news. This paper argues the use of social media for news is closely linked to the increase in news mistrust, which is likely to continue to rise as the number of people using social media to access news continues to grow.

中文翻译:

全球对新闻的不信任:社交媒体对信任的影响

摘要 搜索引擎和社交媒体等数字平台已成为获取新闻的主要途径。算法用于传递与消费者偏好一致的新闻,个人通过他们的在线社交网络分享新闻。这种网络环境导致在线信息的不确定性越来越大,这对全球新闻行业产生了影响。尽管人们对社交媒体或通过搜索引擎发现的新闻的信任感低于传统新闻媒体,但关于社交媒体使用对更广泛的新闻媒体信任感的影响的讨论较少。本研究通过检查社交媒体作为新闻来源和新闻途径对国家层面新闻信任水平看法的影响来填补这一空白。对 2016 年和 2019 年 26 个国家的调查进行了二次数据分析。分析显示,社交媒体用于获取新闻的增加导致全球对新闻媒体的信任度普遍下降。对新闻的普遍不信任程度较高与越来越多地使用新闻共享有关。本文认为,使用社交媒体获取新闻与新闻不信任感的增加密切相关,随着使用社交媒体获取新闻的人数不断增加,这种不信任感可能会继续上升。
更新日期:2020-04-02
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