Abstract

Trust between actors in firms per se as well as in the employment relationship, i.e. between the representatives of employees and the management, is usually seen in the literature to affect firm performance positively, yet to date there has been no systematic analysis of the effect of different forms of trust, including mutual trust, on firms’ financial performance. In this article we argue that only mutual trust, rather than all forms of trust, is sufficient to systematically constitute an advantage for firms and ultimately materialize in firms’ profitability increases. We test our hypotheses on the basis of a representative and matched employee/employer side data set of firms in the member states of the European Union. Our analysis confirms our hypothesis that only strong mutual trust is able to systematically impact increases in firm profitability positively and weaker forms of trust and unilateral trust do not suffice.

摘要

参与者之间对企业本身的信任在雇佣关系中，即在雇员代表与管理者之间的雇佣关系中，通常在文献中可以看到对公司绩效产生积极影响，但迄今为止，还没有系统地分析各种形式的信任的影响，包括相互信任。对公司财务业绩的信任。在本文中，我们认为，只有相互信任而不是所有形式的信任才足以系统地构成公司的优势，并最终实现公司的盈利能力提高。我们基于欧盟成员国中企业的代表性和匹配的雇员/雇主方面数据集检验我们的假设。