当前位置: X-MOL 学术International Journal of Strategic Communication › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Employee Communication Responsibility: Its Antecedents and Implications for Strategic Communication Management
International Journal of Strategic Communication Pub Date : 2018-12-04 , DOI: 10.1080/1553118x.2018.1547731
Rickard Andersson 1
Affiliation  

ABSTRACT Although organizations increasingly acknowledge the communicative importance of employees, and increasingly frame communication as an employee responsibility, communication responsibility remains an unexplored topic in strategic communication research. To address this gap, this study introduces the concept employee communication responsibility and offers insight into factors influencing employees’ predisposition towards taking communication responsibility. Data were obtained from 4,726 employees working in ten Swedish organizations. Half the sample (2,244) was used for exploratory factor analysis that enabled the identification of a smaller number of factors to construct a model with four hypotheses, and half the sample (2,482) was used to test the proposed model through structural equation modeling (SEM). Hypotheses formulation was informed by previous research examining factors influencing employees’ communication. The study shows that all tested factors, internal communication climate openness, immediate supervisor communication, top management–employee communication, and perceived importance of communication significantly contribute to employees’ predisposition towards taking communication responsibility. Thus, the study provide knowledge useful to researchers interested in employees’ communication, and to strategic communication practitioners responsible for internal communication and employees’ communication.

中文翻译:

员工沟通责任:其前身和对战略沟通管理的启示

摘要尽管组织越来越认识到员工的沟通重要性,并且越来越将沟通视为员工的责任,但沟通责任仍然是战略沟通研究中尚未探讨的话题。为了弥补这一差距,本研究引入了员工沟通责任的概念,并深入了解了影响员工承担沟通责任倾向的因素。数据来自在十个瑞典组织中工作的4,726名员工。一半的样本(2,244)用于探索性因素分析,从而能够识别较少数量的因素以构建具有四个假设的模型,而一半的样本(2,482)用于通过结构方程模型(SEM)来测试建议的模型)。假设的制定是根据先前研究影响员工沟通的因素进行的。研究表明,所有测试因素,内部沟通氛围的开放性,主管即时沟通,高层管理人员与员工之间的沟通以及感知到的沟通重要性都显着影响了员工承担沟通责任的倾向。因此,该研究为对员工沟通感兴趣的研究人员以及负责内部沟通和员工沟通的战略沟通从业人员提供了有用的知识。以及沟通的重要性被认为极大地促进了员工承担沟通责任的倾向。因此,该研究为对员工沟通感兴趣的研究人员以及负责内部沟通和员工沟通的战略沟通从业人员提供了有用的知识。以及沟通的重要性被认为极大地促进了员工承担沟通责任的倾向。因此,该研究为对员工沟通感兴趣的研究人员以及负责内部沟通和员工沟通的战略沟通从业人员提供了有用的知识。
更新日期:2018-12-04
down
wechat
bug