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The 3S Process: A Framework for Teaching AI Strategy in Business Education
Technology Innovation Management Review Pub Date : 2019-12-20 , DOI: 10.22215/timreview/1290
Navneet Bhalla

3. Decision Making (using AI/ML to inform the decision-making process). A gap has emerged in teaching artificial intelligence (AI) in business education, where a style of curriculum based on strategy is missing. This article presents a new framework, the 3S Process, as a method for teaching leaders how to strategically adopt AI within their organizations. At a highlevel, the 3S Process consists of three stages (Story, Strategy, and Solution), which are described in detail in the article. Stage 1: Story in the process is inspired by the Harvard Case Method to provide context for a problem. Stage 2: Strategy uses Design Thinking to produce candidate solutions. The substage of Empathy in Design Thinking plays a crucial role to reduce bias in designing AI. Virtualization technology is a tool for students to experience hands-on learning in prototype development. Stage 3: Solution is where students advocate for their conceptual AI solution in the context of the case study. AI is a type of complex system; therefore, students should consider feedback loops and the potential for unintended biases to enter a deployed solution. The presentation of the 3S Process in this article is conceptual. Further empirical studies, including evaluations of the 3S Process in classroom settings, will be considered in the future. I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do. Leonardo da Vinci

中文翻译:

3S 流程:在商业教育中教授 AI 策略的框架

3. 决策(使用 AI/ML 为决策过程提供信息)。在商业教育中教授人工智能 (AI) 方面出现了一个差距,其中缺少基于战略的课程风格。本文介绍了一个新框架,即 3S 流程,它是一种教授领导者如何在其组织内战略性地采用 AI 的方法。概括而言,3S 流程由三个阶段(故事、战略和解决方案)组成,文章中对其进行了详细描述。阶段 1:过程中的故事受到哈佛案例方法的启发,为问题提供背景。第 2 阶段:战略使用设计思维来产生候选解决方案。设计思维中的同理心的子阶段对于减少人工智能设计中的偏见起着至关重要的作用。虚拟化技术是学生在原型开发中体验动手学习的工具。第 3 阶段:解决方案是学生在案例研究的背景下倡导他们的概念性 AI 解决方案的地方。人工智能是一种复杂的系统;因此,学生应该考虑反馈循环和无意偏见进入部署解决方案的可能性。本文中 3S 流程的介绍是概念性的。未来将考虑进一步的实证研究,包括对课堂环境中 3S 流程的评估。我对这样做的紧迫性印象深刻。知道是不够的;我们必须申请。愿意是不够的;我们必须这样做。列奥纳多·达·芬奇 人工智能是一种复杂的系统;因此,学生应该考虑反馈循环和无意偏见进入部署解决方案的可能性。本文中 3S 流程的介绍是概念性的。未来将考虑进一步的实证研究,包括对课堂环境中 3S 流程的评估。我对这样做的紧迫性印象深刻。知道是不够的;我们必须申请。愿意是不够的;我们必须这样做。列奥纳多·达·芬奇 人工智能是一种复杂的系统;因此,学生应该考虑反馈循环和无意偏见进入部署解决方案的可能性。本文中 3S 流程的介绍是概念性的。未来将考虑进一步的实证研究,包括对课堂环境中 3S 流程的评估。我对这样做的紧迫性印象深刻。知道是不够的;我们必须申请。愿意是不够的;我们必须这样做。列奥纳多·达·芬奇 知道是不够的;我们必须申请。愿意是不够的;我们必须这样做。列奥纳多·达·芬奇 知道是不够的;我们必须申请。愿意是不够的;我们必须这样做。列奥纳多·达·芬奇
更新日期:2019-12-20
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