The coronavirus pandemic has without a doubt had an enormous impact on every possible way of our lives We have felt its effects on an individual personal level and as family members, at work, as members of a community, and particularly as students and teachers Even in institutions and departments such as ours where online education has been at the forefront of our work for years now, the challenge to survive a fully virtual new reality has left us with a lot of lessons learned and has opened doors to more opportunities for growth For years now, the Language Department at ITESO has had its language courses in LMS platforms and has offered courses in blended and fully virtual options alongside face-to-face classes In the English Certificate Programme, we have regular teletandem sessions with universities in other countries The Language Hub, our self-access centre, offers writing support through an emailing writing desk service and we run virtual conversation clubs on Zoom alongside face-to-face sessions We are certainly no strangers to online work, but up until now, that was just an option both students and teachers could consider As of March, this year, our whole university had to move to online classes and the services of our self-access centre had to be adapted to virtual options as well This report presents our answer to the questions posed by SISAL for this open call to the special issue on how we have lived the experience of self-access during the pandemic

中文翻译：

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我们在COVID时代的自助访问体验

毫无疑问，冠状病毒大流行对我们的生活方式产生了巨大影响。我们已经感觉到它对个人的影响以及作为家庭成员，在工作中，作为社区成员，特别是作为学生和老师的影响。像我们这样的机构和部门，多年来在线教育一直是我们工作的重中之重，在完全虚拟的新现实中生存的挑战给我们留下了很多教训，并为更多的增长机会打开了大门现在，ITESO的语言部门已经在LMS平台上开设了语言课程，并提供了混合和完全虚拟选项的课程以及面对面的课程。在英语证书计划中，我们与其他国家/地区的大学定期进行电话串通课程。枢纽，我们的自助访问中心通过电子邮件发送的咨询台服务提供写作支持，我们在Zoom上与面对面的会议一起运行虚拟对话俱乐部，我们当然对在线工作并不陌生，但是到目前为止，这只是一个选择学生和老师可以考虑从今年3月起，我们的整个大学都必须转向在线课程，而自助访问中心的服务也必须适应虚拟选项。本报告提出了我们对SISAL提出的问题的答案公开征集关于大流行期间我们如何过自助生活经验的特刊这是学生和老师都可以考虑的一种选择。从今年3月起，今年我们的整个大学都必须转向在线课程，而自助访问中心的服务也必须适应虚拟选择。本报告提出了我们的答案SISAL对此特刊的公开呼吁提出的问题，即我们如何在大流行期间过上自我获取的经验这是学生和老师都可以考虑的一种选择。从今年3月起，今年我们的整个大学都必须转向在线课程，而自助访问中心的服务也必须适应虚拟选择。本报告提出了我们的答案SISAL对此特刊的公开呼吁提出的问题，即我们如何在大流行期间过上自我获取的经验